Herdaru Danur Doro
Cengkareng, Jakarta Barat,Indonesia
Summary
Experienced Credit Analyst skilled in claims analysis for banks insurances. Proven experience in assessing the creditworthiness of client companies. Wide background in financial information analysis, including cash flow records and management accounts. Strong current knowledge of compliance and legal issues involved in insuraces credit approval.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Claims Analyst
Asuransi BRI Life
East Jakarta, Indonesia
02.2020 - 05.2023
- Managed large client portfolio, prioritising claims in line with complexity and demand.
- Obtained clear photographic evidence to support customer claims.
- Provided claims advice to clients, managing expectations and explaining claims processing timelines.
- Determined insurance cover level and relevance for accurate claim assessments.
Search Engine Optimisation Specialist
PT. Dua Sisi Sejahtera
West Jakarta, Indonesia
03.2017 - 12.2019
- Optimised marketing strategy, by analysing reports, website analytics, PPC initiatives and campaigns.
- Run pay-per-click (PPC) campaigns to increase revenue through sponsored online advertising.
- Write original content for webpages - tailored for the target audience
- Make technical recommendations to developers.
- Constantly check search terms, rankings and analytics to monitor performance of client websites and make recommendations for improvement
Administrative Officer
SEHATI AC
West Jakarta, Indonesia
11.2015 - 01.2017
- Recap data of outgoing and incoming letters in the mail book.
- Receive and answer the phone.
- Carry out correspondence, data documentation, and archiving activities.
- Make Work Orders and Financial Invoices.
- Arrange scheduling of Air Conditioners (AC) Technicians to visit consumer's homes.
Education
Information System - Computer Science
Mercu Buana University
Jakarta 08.2016 - 11.2021
Skills
- Attention to Detail
- Excellent Numerial Skills
- Problem-solving Skills
- Excellent Communication and Interpersonal Skills
- Documentation control
- Corporate administration
- Paid search campaigns
- Keyword Search
- Website analytics
- SEO
- Traffic control and enforcement
- Customer retention
- Telemarketing
- Email marketing campaigns
- Customer communications
- Database administration
Languages
English
Elementary
Timeline
Claims Analyst
Asuransi BRI Life
02.2020 - 05.2023
Search Engine Optimisation Specialist
PT. Dua Sisi Sejahtera
03.2017 - 12.2019
Information System - Computer Science
Mercu Buana University
08.2016 - 11.2021
Administrative Officer
SEHATI AC
11.2015 - 01.2017
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