Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Herlina Maria

Bekasi

Summary

Fresh Graduate from SMA Budi Murni 3 in 2023. Experience working part time as a shop employee. I have an interest in Design, Computers and Industry. Have good English language skills, with a TOEFL score of 423, draw basic 2D designs and be able to use Microsoft Word software well. I have a desire to learn, work hard to improve my abilities and expand my views and knowledge.

Overview

1
1
year of professional experience

Work History

Store Employees

Acquaintance
06.2020 - 03.2021
  • Built strong relationships with customers through excellent communication skills, resulting in repeat business and positive word-of-mouth referrals.
  • Adhered to all safety protocols and guidelines, creating a safe shopping environment for both employees and customers.
  • Played a crucial role in achieving quarterly targets through diligent work ethic, result-driven task completion, and proactive problem-solving skills.
  • Increased in-store sales by assisting customers with product recommendations based on their needs.
  • Maintained a clean and organized store environment to promote an enjoyable shopping experience for customers.
  • Collaborated with team members to ensure smooth store operations during peak hours and special events.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Ilmu Pengetahuan Alam

SMA BUDI MURNI 3 MEDAN
Medan, Indonesia
2023

Skills

  • Store maintenance
  • Product Knowledge Expertise
  • Friendly and Helpful
  • Customer Service
  • Reliable and Responsible
  • Customer Assistance
  • Strong Communication and Interpersonal Skills
  • Team Cooperation
  • Organization
  • Computer Proficiency and Microsoft Office
  • Merchandise Recommendations

Languages

Indonesian
Bilingual or Proficient (C2)
English
Elementary (A2)

Timeline

Store Employees

Acquaintance
06.2020 - 03.2021

Ilmu Pengetahuan Alam

SMA BUDI MURNI 3 MEDAN
Herlina Maria