HERRY HANGGA KUSUMA
Denpasar,Bali
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Assistant Marketing Manager
PT. Pertama Property
Denpasar, Indonesia
08.2024 - Current
- Analyzed market trends and competitor activities to inform marketing decisions and capitalize on opportunities.
- Provided support to the sales team by creating engaging sales collateral and presentations that effectively communicated product benefits.
- Managed budget allocation, optimizing resources for maximum return on investment.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Guest Service Manager
Origin Uluwatu
9 2022 - 08.2024
- Responsible and Managing Guest Service Department Team
- Guest Satisfaction Oriented
- Setup Strategy to Create Experience and Service Guest
Sales & Marketing Representative
Astra Life
03.2021 - 09.2022
- Designing and implementing effective marketing strategies to sell new insurance
- Contacting potential clients & creating rapport by networking
- Appraising the wishes and demands of business or individual customers and selling the suitable protection plans
Guest Service Agent
Air Asia
03.2015 - 03.2021
- Responsible for team performance, smooth day-to-day operations, monitoring, planning and coaching
- The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations
Front Desk Staff
Bali Yubi Boutique Villas
03.2012 - 02.2015
- Keeping front desk tidy and presentable with all necessary material
- Greeting and welcoming desks as they approach the front desk
- Answering questions and addressing complaints
Education
Bachelor - English Language and Literature/Letters
Udayana University
01.2006 - 01.2011
Ilmu Pengetahuan Alam - undefined
SMAK Harapan
01.2004 - 01.2006
Skills
Management
Communication
Operational
Problem Solver
Accomplishments
- BEST EMPLOYEE, Bali Yubi Boutique Villas, 2014
- SERVICE EXCELLENCE, Air Asia - Training Program, 2018
Personal Information
- Date of Birth: 07/11/88
- Nationality: Indonesia
- Marital Status: Married
Timeline
Assistant Marketing Manager
PT. Pertama Property
08.2024 - Current
Sales & Marketing Representative
Astra Life
03.2021 - 09.2022
Guest Service Agent
Air Asia
03.2015 - 03.2021
Front Desk Staff
Bali Yubi Boutique Villas
03.2012 - 02.2015
Bachelor - English Language and Literature/Letters
Udayana University
01.2006 - 01.2011
Ilmu Pengetahuan Alam - undefined
SMAK Harapan
01.2004 - 01.2006
Guest Service Manager
Origin Uluwatu
9 2022 - 08.2024