Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic
HERRY HANGGA KUSUMA

HERRY HANGGA KUSUMA

Denpasar,Bali

Overview

2025
2025
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Assistant Marketing Manager

PT. Pertama Property
08.2024 - Current
  • Analyzed market trends and competitor activities to inform marketing decisions and capitalize on opportunities.
  • Provided support to the sales team by creating engaging sales collateral and presentations that effectively communicated product benefits.
  • Managed budget allocation, optimizing resources for maximum return on investment.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.

Guest Service Manager

Origin Uluwatu
9 2022 - 08.2024
  • Responsible and Managing Guest Service Department Team
  • Guest Satisfaction Oriented
  • Setup Strategy to Create Experience and Service Guest

Sales & Marketing Representative

Astra Life
03.2021 - 09.2022
  • Designing and implementing effective marketing strategies to sell new insurance
  • Contacting potential clients & creating rapport by networking
  • Appraising the wishes and demands of business or individual customers and selling the suitable protection plans

Guest Service Agent

Air Asia
03.2015 - 03.2021
  • Responsible for team performance, smooth day-to-day operations, monitoring, planning and coaching
  • The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations

Front Desk Staff

Bali Yubi Boutique Villas
03.2012 - 02.2015
  • Keeping front desk tidy and presentable with all necessary material
  • Greeting and welcoming desks as they approach the front desk
  • Answering questions and addressing complaints

Education

Bachelor - English Language and Literature/Letters

Udayana University
01.2006 - 01.2011

Ilmu Pengetahuan Alam - undefined

SMAK Harapan
01.2004 - 01.2006

Skills

Management

Accomplishments

  • BEST EMPLOYEE, Bali Yubi Boutique Villas, 2014
  • SERVICE EXCELLENCE, Air Asia - Training Program, 2018

Personal Information

  • Date of Birth: 07/11/88
  • Nationality: Indonesia
  • Marital Status: Married

Timeline

Assistant Marketing Manager

PT. Pertama Property
08.2024 - Current

Sales & Marketing Representative

Astra Life
03.2021 - 09.2022

Guest Service Agent

Air Asia
03.2015 - 03.2021

Front Desk Staff

Bali Yubi Boutique Villas
03.2012 - 02.2015

Bachelor - English Language and Literature/Letters

Udayana University
01.2006 - 01.2011

Ilmu Pengetahuan Alam - undefined

SMAK Harapan
01.2004 - 01.2006

Guest Service Manager

Origin Uluwatu
9 2022 - 08.2024

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HERRY HANGGA KUSUMA