Heru Rizky
Key Account Manager
Jakarta
Summary
A qualified and professional account manager with 7 years of experience in business development, specifically in e-commerce. Possesses strong analytical skills, problem-solving abilities, and a proven track record in business planning
Overview
8
8
years of professional experience
2
2
Languages
Work History
Business Partner
Qverse
02.2023 - 05.2025
- Managed and acquired potential brands in the FMCG category for funding initiatives.
- Provided strategic insights and recommendations on business strategies, workforce planning, and resource allocation.
- Analyzed financial data to offer recommendations for cost control, budgeting, and optimal resource distribution.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
- Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
Senior Category Development
Tokopedia
09.2019 - 11.2022
- Managed and successfully acquired major brands including Enervon C, Radiant Group, MCM Group, and SESA Group within the Health category.
- Conducted quarterly analysis and review of key merchant performance, providing actionable suggestions for marketing and business plans.
- Collaborated closely with category leaders and sales marketing teams to enhance the performance of strategic category campaigns.
- Ensured pricing competitiveness, comprehensive assortment, and consistent stock availability for key merchants.
Relationship Management
Shopee
02.2017 - 08.2019
- Successfully acquired new merchants and contributed to sales development on the platform.
- Managed brands within the Sports category, ensuring alignment with both brand and Shopee's internal targets.
- Led preparations for "Super Brand Day" in collaboration with partner brands.
- Assisted management in organizing Category Fairs, fostering collaboration across divisions to maximize seller and customer satisfaction.
- Generated weekly reports on daily campaign performance for senior management.
Education
Bachelor of Accounting - Accounting
Binus University
Jakarta, Indonesia09-2017
Skills
Account Management
Brand Management
Negotiation Skills
Problem-Solving
Microsoft Office Suite
Teamwork & Collaboration
Strategic planning
Marketing
Key client relationships
Business development
Accomplishments
Top Achiever in Health and Beauty category H1 2023 (Qverse)
Best RM Tokopedia in 2021
Top RM Contribution in Sports category in 2018 (Shopee).
Timeline
Business Partner
Qverse
02.2023 - 05.2025
Senior Category Development
Tokopedia
09.2019 - 11.2022
Relationship Management
Shopee
02.2017 - 08.2019
Bachelor of Accounting - Accounting
Binus University
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