Hesty Novita Poly
Quality Control
Makassar,SN
Summary
Dynamic quality control professional with extensive experience at PT Nippon Indosari Corpindo, Tbk, driving ISO certification and enhancing product compliance. Proven leadership in mentoring teams and implementing quality management systems, resulting in reduced customer complaints and improved satisfaction. Strong analytical mindset complemented by effective problem-solving skills.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Quality Control Assistant Manager
PT Nippon Indosari Corpindo, Tbk
Makasar, SN
08.2018 - Current
- Spearheaded efforts to achieve FSSC 22000 V6.0 certification, demonstrating commitment to continuous improvement and superior quality standards.
- Maintained a detailed understanding of relevant industry regulations and kept abreast of any changes that could impact product compliance or safety requirements.
- Developed a culture of accountability within the Quality Control department by setting clear expectations and providing regular feedback on performance.
- Oversaw a cross-functional team responsible for addressing non-conformance issues, leading to more effective root cause analysis and corrective action plans.
- Reduced customer complaints by conducting thorough analyses of manufacturing processes and identifying areas for improvement.
- Collaborated with production team to establish quality standards and ensure consistent adherence throughout each stage of production.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Developed and deployed production control plans and created work instructions and procedures.
Quality Superintendent
PT. Adhi Kartiko Pratama
11.2012 - 07.2013
- Streamlined quality control procedures, resulting in increased productivity
- Improved communication between departments by creating clear channels for feedback regarding product quality concerns and suggestions for improvement.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Create shipping planning for mineral ore export based on stockpile blending
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Maintained testing equipment in good working order to effectively quality control
Quality Control Supervisor
PT. Betamindo Mineral Ricources
Kendari, Southeast Sulawesi
09.2011 - 11.2012
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Provided detailed reports on quality metrics, enabling management to make informed decisions regarding process improvements.
- Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
Laboratory Analyst
PT. Ricobana Mineral Ricources
12.2007 - 12.2008
- Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.
- Conducted routine maintenance on laboratory equipment, ensuring optimal performance and minimizing downtime.
- Utilized advanced analytical techniques such as X-Ray Minipal4
- Improved laboratory efficiency by streamlining sample processing and implementing quality control measures.
Education
Bachelor of Science - Food Technology
Pasundan University
BandungSkills
Quality management systems
Quality control tools
External auditing
Internal auditing
ISO standards
Validation management
Control charts
Problem-solving
Analytical mindset
Multitasking Abilities
Decision-making
Team leadership
Timeline
Quality Control Assistant Manager
PT Nippon Indosari Corpindo, Tbk
08.2018 - Current
Quality Superintendent
PT. Adhi Kartiko Pratama
11.2012 - 07.2013
Quality Control Supervisor
PT. Betamindo Mineral Ricources
09.2011 - 11.2012
Laboratory Analyst
PT. Ricobana Mineral Ricources
12.2007 - 12.2008
Bachelor of Science - Food Technology
Pasundan University
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