Holly Pierce
Coeur D'Alene
Summary
Dynamic Pharmacy Technician with experience at Walgreens Boots Alliance, skilled in workflow optimization and team collaboration. Proven track record in enhancing service delivery and maintaining compliance with safety standards. Adept at problem-solving and managing inventory, ensuring efficient operations while prioritizing patient care and confidentiality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Westways Staffing Services, Inc
09.2025 - Current
- Assisted pharmacists in medication preparation and dispensing processes.
- Maintained accurate inventory records for pharmaceutical supplies.
- Ensured compliance with safety and regulatory standards in pharmacy operations.
- Supported patient care by processing prescription orders and answering inquiries.
- Collaborated with team members to improve service delivery and customer satisfaction.
Pharmacy Technician
Walgreens Boots Alliance
07.2025 - 10.2025
- Operated pharmacy management software for prescription tracking and billing tasks.
- Organized and restocked medication shelves to enhance workflow efficiency.
- Engaged in ongoing training to stay updated on pharmaceutical practices and products.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Kitchen Manager
Copow Foods
06.2024 - 04.2025
- Supervised kitchen staff, ensuring compliance with food safety and sanitation standards.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Developed and implemented training programs for new kitchen employees.
- Streamlined food preparation processes to enhance efficiency and reduce service times.
General Manager
Tomato Street
06.2007 - 06.2024
- Directed daily operations to enhance efficiency and productivity across all departments.
- Implemented strategic initiatives to improve customer satisfaction and service delivery standards.
- Managed team performance through regular feedback, training, and development programs.
- Streamlined workflows by introducing process improvements that reduced operational delays.
- Oversaw budget planning and resource allocation to ensure financial sustainability of operations.
Education
Associate of Arts - General Studies
North Idaho College
Coeur D'alene, ID12-2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Westways Staffing Services, Inc
09.2025 - Current
Pharmacy Technician
Walgreens Boots Alliance
07.2025 - 10.2025
Kitchen Manager
Copow Foods
06.2024 - 04.2025
General Manager
Tomato Street
06.2007 - 06.2024
Associate of Arts - General Studies
North Idaho College