Holly Wood
Weiser,ID
Summary
Dynamic and results-driven professional with extensive experience as an Owner Barber/Stylist at Hollywood Beauty & Barber. Proven track record in client retention and outstanding customer service, complemented by expertise in clippers usage and Shear work. Strong leader committed to enhancing operational efficiency and fostering lasting client relationships.
Overview
11
11
years of professional experience
Work History
Owner Barber/Stylist
Hollywood Beauty&Barber
03.2021 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
Salon Manager
Black Label Salon
05.2017 - 08.2019
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Maintained posting of MSDS sheets in workplace.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Maintained general appointment calendar and set shift schedules.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Barber/Master Stylist
The Gents Place
05.2017 - 08.2018
- Answered incoming telephone calls and scheduled appointments for clients.
- Styled hair according to customer preferences.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consulted with clients to assess personal style preferences and unique needs.
- Distributed business cards outside of salon to generate new business.
- Managed complex appointment schedule for high-volume client base.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
Cosmetology Instructor
Z Hair Academy
03.2017 - 06.2018
- Recruited clients for students to get practical experience.
- Followed Kansas curriculum accurately with detailed lesson plans.
- Conducted practice exams for students on both theoretical and practical sections.
- Planned both theory and practical lessons for students.
- Supervised and monitored students' use of tools and equipment.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
Apprentice/Barber/Stylist
The Last Tangle
11.2013 - 03.2017
- Answered incoming telephone calls and scheduled appointments for clients.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Consistently received positive performance reviews from guests.
- Distributed business cards outside of salon to generate new business.
- Consulted with clients to assess personal style preferences and unique needs.
- Operated clippers and shears to create customized looks.
- Consulted with customers to understand hair cut, color and styling desires.
- Used highlights and lowlights to customize client hair color to match preferences.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Installed extensions and worked with various hair pieces to give clients desired looks.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Completed quality haircuts and styling for men, women and children.
Education
Barber/Stylist - Cosmetology
Jccc
Overland Park, KS09-2013
Skills
- Scalp treatments
- Strong leader
- Clippers usage
- Beard trims
- Shears expertise
- Straight razor shaving
- Customer safety
- Outstanding customer service
- Outstanding client retention
- Hair product recommendations
- Team collaboration
- Hair artistry professional
Timeline
Owner Barber/Stylist
Hollywood Beauty&Barber
03.2021 - Current
Salon Manager
Black Label Salon
05.2017 - 08.2019
Barber/Master Stylist
The Gents Place
05.2017 - 08.2018
Cosmetology Instructor
Z Hair Academy
03.2017 - 06.2018
Apprentice/Barber/Stylist
The Last Tangle
11.2013 - 03.2017
Barber/Stylist - Cosmetology
Jccc
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