H. SUTIKNO S.Sos
Asisten Vice President
Ponorogo,Indonesia
Summary
Dynamic leader with a proven track record at PT Pegadaian and Kanwil XII Surabaya, specializing in operations management and strategic planning. Excelled in team leadership and decision-making, significantly enhancing business development and product sales. Expert in driving innovative strategies and fostering high-performance teams to achieve exceptional results.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work History
KEPALA DEPARTEMEN GADAI
PT PEGADAIAN
PROBOLINGGO, Jawa Timur
11.2024 - Current
Mengelola Line Bisnis Gadai sesuai SOP & RKAP
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
MANAGER BISNIS
Kanwil XII Surabaya
Surabaya, Jawa Timur
04.2015 - 04.2020
Memberikan masukan untuk pengambilan keputusan guna pengembangan Usaha.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
PEMIMPIN KANTOR CABANG PEGADAIAN
PT Pegadaian
Lombok Timur, NTB
04.1998 - 03.2017
- Mengelola & mengembangkan Kantor Cabang
- Meningkatkan Penjualan Produk
- Managed and motivated employees to be productive and engaged in work.
Education
Associate of Arts - ADMINISTRASI NEGARA
SEKOLAH TINGGI ILMU ADMINISTRASI
NTB 06.1994 - 06.1997
High School Diploma -
STAN & PRODIP KEUANGAN
JAKARTA 06.1990 - 05.1993
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Friendly, positive attitude
Teamwork and collaboration
Customer service
Timeline
KEPALA DEPARTEMEN GADAI
PT PEGADAIAN
11.2024 - Current
MANAGER BISNIS
Kanwil XII Surabaya
04.2015 - 04.2020
PEMIMPIN KANTOR CABANG PEGADAIAN
PT Pegadaian
04.1998 - 03.2017
Associate of Arts - ADMINISTRASI NEGARA
SEKOLAH TINGGI ILMU ADMINISTRASI
06.1994 - 06.1997
High School Diploma -
STAN & PRODIP KEUANGAN
06.1990 - 05.1993
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