I Nyoman Suarsa Adhi
Residence Manager
Sempidi
Summary
A management position within progressive environment to promote continual professional development and fulfill my future aspiration in villa and hotel management. Whilst to meet challenges and expand communication and interpersonal skills, to develop the quality standard and leadership upon my hospitality experiences while adding value to the organization.
Overview
28
28
years of professional experience
Work History
Residence Manager
Damara Village Ubud by Alaya Private Estate
05.2024 - Current
- Oversee the daily operations of residential properties, ensuring satisfaction of guests, villa owner and tenant, property maintenance, make sure the property is compliance with rule and regulations, as the primary point of contact for all villa owner, coordinate repairs and services, managing budget and finance, reconciliation meeting with property owner/management and review any improvement required in term of revenue and monitor expense, handling resident complaints and concerns, managing staff, ensuring safety and security.
Area Operational Manager
Elitehavens Villa Management
08.2018 - 05.2024
- Oversees on property operations to ensure and flowless arrival, in house and departure experience. Setting up strategy on elevate guest experience. Setup division goals and support for continuous training and development program. Prepare yearly budget and guiding property manager in controlling budged expenses and increase more revenue. Reconciliation meeting with property owner/management and review any improvement required in term of revenue, occupancy and villa maintenance.
Villa Manager
Sohamsa Ocean Estate, Manage by Elitehavens
08.2015 - 08.2018
- Person incharge for the whole villa operation
- Develop and implement systems which ensure that the roll purposes are met the highest possible level (SOP, task break down and working instruction) are share to all staff
- Establish, maintain and promote positive working relations with cliens, management, local community and among the teams.
- Manage the effective delivery of service to the clients.
- Prepared, monitor and manage yearly budget.
- Ensure villa enviroment well maintained to the higest possible standard.
- Achievement as the best villa Manger for 2017.
Butler Supervisor
Mulia Resort and Villas, Nusa Dua, Bali
03.2014 - 08.2015
- The Guild of Professional English Butler Training with Robert Watson
- British Butler Academy with Mr. Ciro Capuano
Butler
The Mulia, Mulia Resort and villas, Nusa Dua, Bali
03.2012 - 03.2014
Butler/Personal Assistant
COMO Shambhala Estate
09.2009 - 03.2012
- Assist the guest from check-in until check-out and perform to the highest standard of service.
- Preparing the guest itinerary clearly and well organized.
- To be the first and last point of contact for the guest.
Butler
Parrot Cay Resort and Spa – Turk and Caicos BWI, Caribbean
- 09.2009
- The main role of a Butler is a personal assistant.
- In addition to housekeeping, food and beverage service.
- And we are requiring to be well versed in personal care and valet.
Waiter
Parrot Cay Resort and Spa – Turk and Caicos BWI, Caribbean
01.2004 - 01.2007
- Handling food and beverage service.
- Preparing table for a meal, taking costumers order, serving drinks and foods, and cleaning up before, during and after serving.
Bar and Restaurant Supervisor
Bumbu Bali Restaurant
01.1998 - 01.2002
- Open the Bar, preparing drinks for the guests, and closing the bar.
- Maintain the liquor, garnishes, glassware, and others supply or Bar inventory
- Oversee for the restaurant.
Education
Hotel and Tourism Training school
PPLP Dhyana Pura
High school - undefined
SMA Negeri Selemadeg
01.1996
Skills
- Written and spoken English
- Computer skill Windows office (Outlook, word, Excel, PowerPoint), email, internet, Opera and social media
- The Guild of Professional English Butler Training with Robert Watson
Awards
Mulia Star categories (Best Employee) for 2013, Best Elitehavens Villa Manager for 2017
Training
Training for 3 months at Bali Holiday Resort, as a waiter.
Qualification
- Willing to work hard and have pleasant personality
- Fastener and eager to develop new skill
- Able to leads and train the staff
LinkedIn link
https://www.linkedin.com/in/suarsa-adhi-04997964/
Timeline
Residence Manager
Damara Village Ubud by Alaya Private Estate
05.2024 - Current
Area Operational Manager
Elitehavens Villa Management
08.2018 - 05.2024
Villa Manager
Sohamsa Ocean Estate, Manage by Elitehavens
08.2015 - 08.2018
Butler Supervisor
Mulia Resort and Villas, Nusa Dua, Bali
03.2014 - 08.2015
Butler
The Mulia, Mulia Resort and villas, Nusa Dua, Bali
03.2012 - 03.2014
Butler/Personal Assistant
COMO Shambhala Estate
09.2009 - 03.2012
Waiter
Parrot Cay Resort and Spa – Turk and Caicos BWI, Caribbean
01.2004 - 01.2007
Bar and Restaurant Supervisor
Bumbu Bali Restaurant
01.1998 - 01.2002
Butler
Parrot Cay Resort and Spa – Turk and Caicos BWI, Caribbean
- 09.2009
High school - undefined
SMA Negeri Selemadeg
Hotel and Tourism Training school
PPLP Dhyana Pura
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