Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Faulkner

Boise

Summary

Dynamic professional with extensive experience in retail management at West Elm and Kohl's, excelling in omni-channel sales and customer engagement. Proven ability to enhance operational efficiency through strong vendor relationships and meticulous inventory management. Adept in Microsoft Office and ERP systems, with a keen attention to detail and a proactive team-oriented approach.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager-OMNI

West Elm
04.2024 - 04.2025

-Oversaw OMNI-Channel, sales and fulfillment, insuring a seamless customer experience across in-store and online platforms .

-Train team members on operational excellence and customer engagement strategies.

-Managed inventory levels, coordinated shipment and maintained stock accuracy.

Procurement Manager

Paul Mitchell The School
02.2021 - 03.2022

- Directed daily procurement activities across multiple locations, aligning purchases with budgetary and operational goals.

- Built and maintained vendor relationships, negotiated pricing terms, and ensured on-time delivery of goods.

- Approved purchase orders and monitored budget compliance across departments.

Operations Specialist/Lead

Kohl's
05.2019 - 04.2021

- Supported store operations by managing product intake, shelf replenishment, and backroom organization.

- Monitored inventory trends, forecasted needs, and coordinated with vendors on supply orders.

Education

Bachelor of Arts - Business Management

Boise State University
Boise, ID
05-2022

Skills

    - Microsoft Office & Google Workplace

    -ERP & Inventory Management Systems

    -Strong Written and verbal communication

    - Team-oriented and proactive

    - High attention to detail under pressure

Timeline

Assistant Store Manager-OMNI

West Elm
04.2024 - 04.2025

Procurement Manager

Paul Mitchell The School
02.2021 - 03.2022

Operations Specialist/Lead

Kohl's
05.2019 - 04.2021

Bachelor of Arts - Business Management

Boise State University
Ian Faulkner