Ian Frazier
Meridian
Summary
Motivated and results-driven worker that shows excellent customer service and problem-solving abilities. Skilled in managing workflow to optimize service and enhance the overall customer experience. Committed to a good days work and able to recognize areas in need of improvement and manage time effectively and efficiently.
Overview
7
7
years of professional experience
Work History
Automotive Technician
Les Schwab Tires
Meridian, ID
07.2021 - Current
- Diagnosed and repaired issues efficiently and effectively to ensure customer satisfaction.
- Trained new technicians on safety protocols and industry-standard practices for automotive repair.
- Created a loyal client base by connecting personally, and understanding wants and needs before making a recommendation.
- Conducted tire installations and routine maintenance using industry-standard equipment and techniques.
- Ensured the bays moved quickly and smoothly by maintaining focus on each customer's current wait time.
Warehouse Worker
House of Antique Hardware
Portland, OR
05.2020 - 07.2021
- Performed consistent and thorough inventory management and inspection, ensuring accurate stock levels and order fulfillment.
- Ensured orders were processed with quick and accurate picking, packing, and shipping procedures.
- Minimized downtime, actively identifying issues that could slow down the packing and shipping process.
Lot Attendant
Toyota Dealership
Wilsonville, OR
10.2019 - 05.2020
- Conducted frequent inspections of vehicles to ensure cleanliness and readiness for display.
- Managed vehicle inventory by organizing and maintaining clean and appealing lot arrangement.
- Assessed vehicles and prepared them for test drives, optimizing overall customer experience.
- Performed detailed checklists for daily lot operations, ensuring consistency and efficiency.
Education
High School Diploma -
Ida B. Wells High School
Portland, OR06-2019
Skills
- Vehicle expertise
- Troubleshooting skills
- Problem-solving
- Attention to detail
- Diagnostic testing
- Time management
- Customer service
- Strong work ethic
Timeline
Automotive Technician
Les Schwab Tires
07.2021 - Current
Warehouse Worker
House of Antique Hardware
05.2020 - 07.2021
Lot Attendant
Toyota Dealership
10.2019 - 05.2020
High School Diploma -
Ida B. Wells High School