Summary
Overview
Work History
Education
Skills
Timeline
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Ian Osgood

Meridian

Summary

Results-driven retail management professional with a proven track record of optimizing store operations and driving sales growth. Skilled in team leadership, inventory management, customer service, and staff development, with a strong ability to adapt to changing business needs. Known for excellent problem-solving, communication, and the ability to create positive shopping experiences while maximizing store performance.

Overview

38
38
years of professional experience

Work History

Store Manager

Rite Aid
07.1997 - Current
  • Oversaw daily store operations, ensuring a clean, safe, and efficient environment for both customers and employees.
  • Managed inventory control, cash handling, and all opening and closing procedures.
  • Resolved customer complaints promptly and professionally to maintain strong client relationships.
  • Led and motivated store employees in a fast-paced environment through effective communication and positive reinforcement.
  • Assisted in hiring, training, and mentoring new team members to support long-term success.
  • Increased sales through strategic visual merchandising and optimized store layouts.
  • Reviewed and approved regular payroll submissions to ensure accurate and timely processing.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.

District Sales Manager

Meldisco Footwear Corporation
02.1988 - 03.1998
  • Collaborated with district managers to share best practices, drive performance, and support organizational success.
  • Enhanced team performance through consistent coaching, training, and mentorship of sales representatives.
  • Boosted district sales revenue by developing and executing effective sales strategies.
  • Surpassed annual sales targets through strategic planning, territory optimization, and strong customer relationship management.
  • Identified new market opportunities, contributing to company growth and product expansion.
  • Increased market share through targeted account management and new business development initiatives.

Education

Associate of Arts - General Studies

Grays Harbor Community College
Aberdeen, WA

High School Diploma -

Elma High School
Elma, WA

Skills

  • Customer service and relations
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • POS systems
  • Team building and leadership
  • Recruiting, hiring and training
  • Operations management
  • Multitasking and organization
  • Store operations

Timeline

Store Manager

Rite Aid
07.1997 - Current

District Sales Manager

Meldisco Footwear Corporation
02.1988 - 03.1998

Associate of Arts - General Studies

Grays Harbor Community College

High School Diploma -

Elma High School

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Ian Osgood