Idhar Wahana

Key Responsibilities Skills and Qualifications Work Environment

• Oversee daily operations across multiple locations to ensure consistency and efficiency
• Set and monitor sales targets, implementing strategies to meet or exceed goals
• Recruit, train, and evaluate store managers and staff
• Make Budgeting for NSO, Create Team n Comunicate with other division
• Conduct regular store visits to assess cleanliness, service quality, and compliance
• Analyze performance data and prepare reports for senior leadership
• Collaborate with cross-functional teams (HR, marketing, logistics) to support store needs
• Ensure inventory control, cost management, and loss prevention
• Address escalated customer issues and implement service improvements
• Enforce company policies, safety regulations, and operational standards
• Proven experience in multi-site management, ideally 3–5 years
• Strong leadership, communication, and problem-solving skills
• Proficiency in data analysis, budgeting, and performance metrics
• Familiarity with retail operations, ERP systems, and inventory tools
• Bachelor’s degree in Business Administration, Retail Management, or related field
• Frequent travel between locations
• Fast-paced, target-driven setting
• Reports to Regional Manager or Director of Operations

• Streamline daily operations across departments to ensure efficiency and productivity
• Develop and implement policies and procedures that improve performance and reduce costs
• Prepare for NSO ( New Store Opening ), Budget n Create Team
• Manage budgets and forecasts, ensuring financial targets are met
• Oversee supply chain and inventory, including procurement and vendor relationships
• Monitor KPIs and quality standards to maintain high service or product levels
• Lead cross-functional teams, providing coaching, training, and performance feedback
• Ensure compliance with legal regulations, health and safety standards, and internal policies
• Drive strategic initiatives, collaborating with senior leadership to align operations with company goals
• Strong leadership and decision-making abilities
• Proficiency in data analysis, budgeting, and project management
• Excellent communication and interpersonal skills
• Familiarity with operations software and tools (e.g., ERP systems)
• Bachelor's degree in Business Administration, Operations Management, or related field (MBA is a plus)
• Experience in process improvement methodologies like Lean or Six Sigma
• Fast-paced and dynamic, often requiring multitasking
• May involve travel between locations or coordination with international teams
• Reports to senior executives, such as the COO or CEO.

Operational Duties and Responsibilities

• Sales reporting and analysis on a weekly and monthly basis
• Staff recruitment to meet outlet staffing requirements
• Human resource development, including training and employee growth
• Implementation of SOPs and employee handbook
• Cost control to manage and reduce operational expenses
• Stock opname (inventory checking and reconciliation)
• Ensure smooth daily operations, including:Stock availability
  Adequate staffing
  Clean and organized work areas
  
• Outlet asset reporting, covering daily service and maintenance
• Ensure sufficient utensils and equipment
• Monitor promotions and coordinate with relevant department

Operational Duties and Responsibilities

• Sales reporting and analysis on a weekly and monthly basis
• Staff recruitment to fulfill outlet staffing needs
• Human resource development (training and employee growth)
• Implementation of SOPs (Standard Operating Procedures)
• Stock opname (inventory checking and reconciliation)
• Ensure smooth operations, including:Stock availability
  Adequate staffing
  Clean and organized work areas
  
• Monitor promotions and coordinate with relevant departments
• Implement HACCP (Hazard Analysis and Critical Control Points) across all sections

Operational Duties and Responsibilities

• Sales reporting and analysis on a weekly and monthly basis
• Staff recruitment to meet outlet staffing requirements
• Human resource development, including training and employee growth
• Implementation of SOPs and employee handbook
• Cost control to manage and reduce operational expenses
• Stock opname (inventory checking and reconciliation)
• Ensure smooth daily operations, including:Stock availability
  Adequate staffing
  Clean and organized work areas
  
• Outlet asset reporting, covering daily service and maintenance
• Ensure sufficient utensils and equipment
• Monitor promotions and coordinate with relevant departments
• Implement HACCP (Hazard Analysis and Critical Control Points) across all sections

Operational Duties and Responsibilities

• Sales reporting and analysis on a weekly and monthly basis
• Staff recruitment to meet outlet staffing requirements
• Human resource development, including training and employee growth
• Implementation of SOPs and employee handbook
• Cost control to manage and reduce operational expenses
• Stock opname (inventory checking and reconciliation)
• Ensure smooth daily operations, including:Stock availability
  Adequate staffing
  Clean and organized work areas
  
• Outlet asset reporting, covering daily service and maintenance
• Ensure sufficient utensils and equipment
• Monitor promotions and coordinate with relevant departments

Skills and Qualifications Work Environment

📌 Key Responsibilities

• Develop and execute regional business strategies to meet sales and operational goals
• Lead and support branch/store managers, providing coaching and resolving challenges
• Monitor performance metrics and prepare regular reports for senior management
• Ensure operational efficiency and compliance with company policies and standards
• Manage budgets and control costs across locations
• Recruit, train, and develop staff to build high-performing teams
• Analyze market trends and competitor activity to identify growth opportunities
• Coordinate cross-functional initiatives, including marketing, HR, and logistics
• Handle escalated customer issues and ensure high satisfaction levels
• Oversee inventory, assets, and maintenance across outlets
• Proven experience in multi-site management, ideally 5–10 years
• Strong leadership and strategic planning abilities
• Excellent communication and interpersonal skills
• Proficiency in data analysis, budgeting, and reporting
• Familiarity with CRM and ERP systems
• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred)
• Frequent travel between locations
• Fast-paced, target-driven setting
• Reports to senior leadership, such as the Director of Operations or CEO

If you’d like, I can help tailor this to a specific industry—retail, hospitality, food service, or something else. Want to explore that next?