Iedfian Taufiq Akbar
Senior Business Systems Analyst | Business To System Solution Design | Digital Transformation Leader
Bekasi
Summary
Information Systems Manager and Senior Business Systems Analyst with 13+ years of experience leading enterprise digital transformation, IT governance, business process improvement, and large-scale technology delivery initiatives across construction, engineering, manufacturing, finance, accounting, HR, procurement, operations, supply chain, asset management, project management, QHSE, document management, and corporate support functions.
Successfully delivered 56 enterprise applications and digital products, including ERP platforms, mobile applications, and large-scale web-based systems supporting 400–500 users across multiple business units. Experienced in managing annual IT budgets exceeding IDR 20 Billion and overseeing project portfolios valued between IDR 10–20 Billion.
Led multidisciplinary teams consisting of Infrastructure Specialists, IT Planning Specialists, IT Operations Specialists, Business Analysts, Software Engineers, IT Compliance Officers, and IT Support personnel. Managed relationships with 15–20 strategic technology vendors while ensuring service quality, governance compliance, budget optimization, and successful project delivery.
Proven track record in driving organizational digital maturity through ISO 27001 certification achievement, COBIT maturity improvement, ERP implementation, Agile adoption, audit improvement initiatives, and enterprise-wide digital transformation programs. Regularly engaged with Vice Presidents, Directors, and Board Commissioners to align technology investments with business objectives and long-term strategic priorities.
Overview
2
2
Languages
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Engineering Digital Transformation Specialist
PT Wijaya Karya Bangunan Gedung, Tbk
01.2026 - Current
- Lead the development of the Engineering Digital Transformation Roadmap, defining strategic initiatives, technology priorities, implementation phases, and capability development plans supporting the organization's long-term engineering transformation objectives.
- Drive digital transformation initiatives across engineering business processes by identifying opportunities for process optimization, automation, data utilization, and technology adoption.
- Evaluate and promote AI-enabled solutions to improve engineering productivity, knowledge management, decision-making quality, and operational efficiency.
- Design and develop executive dashboards and analytical reporting solutions that provide actionable insights for engineering leadership, project performance monitoring, operational management, and strategic decision-making.
- Lead engineering data integration initiatives by establishing data consolidation strategies, integration requirements, and foundational data architecture supporting enterprise analytics and future big data capabilities.
- Collaborate with engineering leaders, project teams, IT functions, and business stakeholders to align digital transformation initiatives with organizational priorities and operational requirements.
- Assess emerging technologies, digital platforms, and innovation opportunities to support continuous improvement and future-ready engineering operations.
- Translate engineering business challenges into scalable digital solutions, transformation programs, and technology implementation initiatives that support organizational growth and operational excellence.
Manager of Information System Department
PT Wijaya Karya Bangunan Gedung Tbk
05.2024 - 12.2025
- Led multidisciplinary IT functions covering Infrastructure, IT Planning, Software Development, Business Analysis, IT Compliance, IT Operations, and IT Support.
- Led enterprise software development, ERP delivery, business analysis, IT governance, infrastructure, compliance, and IT operations functions supporting enterprise-wide digital transformation initiatives.
- Managed a team consisting of 16 internal IT professionals, including Infrastructure Specialists, IT Planning Specialists, Business Analysts, Developers, IT Compliance Officers, and IT Support personnel.
- Managed annual IT operational and capital expenditure budgets exceeding IDR 20 Billion while ensuring alignment between technology investments and organizational strategic objectives.
- Directed delivery of more than 20 enterprise technology initiatives supporting finance, procurement, operations, engineering, project management, asset management, HR, and corporate functions.
- Spearheaded the successful achievement of ISO/IEC 27001 certification, becoming the first subsidiary within WIKA Group to obtain the certification.
- Led organizational IT governance improvement programs that increased COBIT maturity level from 3.0 to 3.27 within two years.
- Reduced annual audit findings by approximately 20% through governance enhancement, policy implementation, and compliance monitoring initiatives.
- Introduced Agile Scrum practices within the IT Division, improving delivery visibility, stakeholder collaboration, and project execution effectiveness.
- Managed relationships with 15–20 technology vendors and strategic partners covering software development, infrastructure, cloud services, security solutions, and operational technology services.
- Achieved annual IT budget efficiency improvements ranging from 15% to 20% through contract optimization, strategic sourcing, and vendor performance management.
Senior Business System Analyst
PT Wijaya Karya Bangunan Gedung Tbk
11.2021 - 05.2024
- Led business and system analysis activities for enterprise digital transformation initiatives across finance, accounting, HR, procurement, operations, engineering, manufacturing, asset management, supply chain, project management, QHSE, knowledge management, document management, and corporate governance domains.
- Contributed to the successful delivery of enterprise application initiatives as part of a portfolio consisting of 56 digital products, ERP platforms, mobile applications, and web-based business systems.
- Facilitated requirement discovery workshops with Department Heads, General Managers, Vice Presidents, Directors, and executive stakeholders to identify business challenges, operational inefficiencies, and digital transformation opportunities.
- Produced comprehensive business and functional solution designs, including business process models, workflow architecture, data requirements, integration specifications, and system design documentation.
- Acted as the primary bridge between business stakeholders, software development teams, infrastructure teams, and external vendors throughout project delivery lifecycles.
- Led business analysis activities for strategic enterprise platforms, including ERP implementations, budgeting systems, procurement systems, operational management systems, and employee digital platforms.
- Directed UAT execution, business validation activities, deployment readiness assessments, and post-go-live support programs.
- Regularly presented project progress, solution recommendations, investment justifications, and transformation roadmaps to executive leadership, including Vice Presidents, Directors, and Board Commissioners.
Business System Analyst
PT Wijaya Karya Bangunan Gedung Tbk
05.2015 - 10.2021
- Conducted business process assessments, stakeholder interviews, feasibility studies, and requirements analysis activities to identify process improvement and automation opportunities.
- Translated business requirements into business process models, use cases, functional specifications, workflow diagrams, and system design documentation.
- Collaborated with business users, software developers, infrastructure teams, and external vendors to deliver scalable enterprise applications and digital solutions.
- Supported enterprise application modernization programs, ERP enhancement initiatives, business process automation projects, and system integration activities.
- Coordinated testing activities, implementation planning, user training, and post-deployment support to ensure successful system adoption.
- Developed strong business domain expertise across finance, procurement, HR, operations, engineering, project management, and corporate governance functions.
Java Developer
PT Visi Solusi Teknologi
09.2013 - 05.2015
- Developed enterprise-grade Java applications and integration platforms within a project-based software development environment serving government institutions and telecommunications companies.
- Contributed to the development of a public complaint management platform for DKI Jakarta Public Works Agency (Dinas PU DKI Jakarta), supporting citizen engagement and government service responsiveness through digital channels.
- Participated in one of the company's early implementations of social media integration capabilities, enabling public complaint submissions and interactions through external digital platforms at a time when social integration within government systems was still emerging.
- Implemented business process automation and workflow orchestration using Activiti BPMN Engine, contributing to the organization's adoption and evaluation of BPM-driven application architecture.
- Designed and developed enterprise middleware solutions for telecommunications clients to support system integration, message transformation, service orchestration, and high-volume data exchange across heterogeneous platforms.
- Utilized JBoss Fuse and Apache Camel to build integration services, routing mechanisms, service mediation components, and enterprise integration workflows.
- Developed backend services and middleware applications using Java, Spring Framework, Apache Camel, ZK Framework, and related enterprise technologies.
- Implemented socket-based communication services and custom integration components supporting real-time transaction processing and inter-system communication requirements.
- Collaborated with Solution Architects, Project Managers, Business Analysts, and client stakeholders throughout the software development lifecycle, from technical design through deployment and production support.
- Built a strong foundation in enterprise application architecture, business process automation, system integration, and software delivery practices that later enabled successful progression into Business Analysis and Information Systems Leadership roles.
Education
Bachelor of Science - Computer Science
Institut Pertanian Bogor (IPB)
Bogor 01.2009 - 01.2013
Product Management Bootcamp -
Binar Academy
Jakarta 05.2024 - 09.2024
Skills
Business Analysis
BPMN
Requirement Gathering
User Story
Use Case
Process Modeling
Functional Specification
Project and Product
Jira
Confluence
Agile Scrum
SDLC
Project Coordination
Database
MySQL
PostgreSQL
Development
REST API
System Integration
Web Application Development
Governance
COBIT
ISO 27001
IT Governance
Risk Management
IT Compliance
Tools
Microsoft Office Suite
Visio
Drawio
Figma
Miro
Metabase
N8N
Timeline
Engineering Digital Transformation Specialist
PT Wijaya Karya Bangunan Gedung, Tbk
01.2026 - Current
Manager of Information System Department
PT Wijaya Karya Bangunan Gedung Tbk
05.2024 - 12.2025
Product Management Bootcamp -
Binar Academy
05.2024 - 09.2024
Senior Business System Analyst
PT Wijaya Karya Bangunan Gedung Tbk
11.2021 - 05.2024
Business System Analyst
PT Wijaya Karya Bangunan Gedung Tbk
05.2015 - 10.2021
Java Developer
PT Visi Solusi Teknologi
09.2013 - 05.2015
Bachelor of Science - Computer Science
Institut Pertanian Bogor (IPB)
01.2009 - 01.2013
Languages
English
Bahasa Indonesia
CORE COMPETENCIES
- Digital Transformation
- Business Systems Analysis
- IT Governance
- IT Strategic Planning
- Enterprise Application Delivery
- ERP Implementation
- Business Process Improvement
- Business Process Reengineering
- Stakeholder Management
- Requirements Engineering
- Project Management
- Agile & Scrum
- IT Budget Management
- Vendor Management
- Risk Management
- Change Management
- Information Security Governance
- COBIT Framework
- ISO 27001
- SDLC Management
- Cross Functional Leadership
- IT Compliance
- Enterprise Solution Design
- Digital Product Delivery
Key Achievements
- First WIKA Group subsidiary to successfully obtain ISO/IEC 27001 certification.
- Increased organizational COBIT maturity level from 3.0 to 3.27 within two years.
- Initiated Agile Scrum adoption within the IT Division.
- Reduced annual audit findings by approximately 20%.
- Improved vendor payment process efficiency by 25% through business process digitalization.
- Implemented ERP initiatives that reduced financial consolidation cycle time by 14 days.
- Achieved annual IT budget efficiency improvements ranging from 15% to 20%.
SELECTED PROJECT HIGHLIGHTS
SAP FICO & HCM Implementation
Project Manager | Senior Business System Analyst
Led the implementation of SAP Finance and Human Capital Management modules integrated with existing Budgeting and Accounting systems. Managed project delivery, business analysis, stakeholder alignment, and implementation activities, resulting in a 14-day reduction in financial consolidation reporting cycles.
SAP FICO, HCM, PS, SD & MM Group Integration
Project Manager | Senior Business System Analyst
Led enterprise-wide SAP integration initiatives connecting internal ERP platforms with WIKA Group systems. Managed business requirements, cross-company stakeholder coordination, and implementation activities, accelerating group-level financial consolidation reporting by 14 days.
BudgetBoss Budget Control System
Project Manager | Senior Business System Analyst
Led the development and implementation of an enterprise budgeting control platform designed to enforce budget and WBS governance across construction projects. The solution successfully reduced project budget overruns by up to 90% through real-time budget control and approval mechanisms.
WG-Pay Vendor Payment Digitalization
Project Manager | Senior Business System Analyst
Led the digital transformation of vendor payment processes by redesigning approval workflows, automating payment request submissions, and improving process visibility across business units. The initiative reduced vendor payment processing time by 25%.
INTEREST Supply Chain Management System
Project Manager | Senior Business System Analyst
Led the implementation of an integrated supply chain management platform connecting procurement processes with enterprise budgeting controls. The solution improved contract management effectiveness and increased material and service procurement efficiency by 10%.
Project Performance Dashboard
Project Manager | Senior Business System Analyst
Led the development of an executive project performance dashboard based on Project Management Institute (PMI/PMP) standards, providing real-time project visibility for Project Managers, Risk Management leadership, and Board-level stakeholders to support strategic decision making.
Engineering Digital Transformation Roadmap 2026
Engineering Digital Transformation Specialist
Developed the 2026 Engineering Digital Transformation Roadmap covering digitalization initiatives, engineering data integration, AI adoption opportunities, and performance monitoring capabilities. The roadmap established the foundation for Engineering Data Bank development, AI pilot implementations, and engineering performance dashboards.
Front End Recharge Platform
Java Developer
Developed the core routing and integration services for Telkomsel's prepaid ringtone (Ring Back Tone) purchase platform using JBoss Fuse, Apache Camel, and Spring Framework. Contributed to one of the company's first enterprise integration projects utilizing JBoss Fuse technology and large-scale middleware architecture.