I Gede Giopana Saputra
Bali
Summary
Dedicated hospitality and operations professional with over 9 years of experience in hotel and restaurant environments. Experienced in Front Office Operations, Restaurant Administration, Payroll Administration, Purchasing, Inventory Control, Financial Reporting, and Executive Support. Proven ability to coordinate cross-departmental activities, support business operations, and maintain efficient administrative processes in fast-paced hospitality environments. Strong organizational, communication, and problem-solving skills with a commitment to operational excellence and guest satisfaction.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Owner of Ulu Garden
05.2025 - 05.2026
- Managed daily operational requirements for the owner's residence, including the procurement of cleaning supplies, household equipment, and maintenance-related necessities.
- Assisted the owner in sourcing, purchasing, and coordinating various personal and business-related requirements.
- Oversaw inventory management and product replenishment for merchandise sold at Ulu Shop, ensuring adequate stock levels and product availability.
- Coordinated purchasing activities, supplier communications, and stock restocking processes for retail operations.
- Prepared and maintained purchase and sales reports, ensuring accurate documentation and record-keeping.
- Managed payment processing and financial transactions related to the owner's purchases and business requirements.
- Monitored inventory movement and supported operational efficiency through timely procurement and reporting.
- Maintained confidentiality while providing administrative and operational support directly to the owner.
Accounting
Ulu Garden Restaurant
12.2024 - 04.2025
- Manage POS systems (Abacus & Omnih)
- Handle transactions and monthly reports
- Perform financial closings
- Track operational expenses
Personal Assistant
Ulu Garden Restaurant
12.2023 - 11.2024
- Administrative and executive support
Assistant Manager
Ulu Garden Restaurant
05.2021 - 11.2023
- HR documentation and payroll
- Purchasing and POS operations (Abacus & ESB)
- Handle transactions and monthly reports
- Perform financial closings
- Track operational expenses
Front Office
The Mansion Resort & Spa
04.2016 - 05.2021
- Check-in/out, guest payments, and concierge support
- Executed night audit procedures using TROBEX
Front Office & Housekeeping
Bali Rich Villa
12.2015 - 03.2015
- Managed housekeeping tasks at villa
- Executed night audit procedures using VHP system
Education
Bachelor of Hospitality Management - Hospitality Management
STP BI Bali
Denpasar, Indonesia 04.2001 -
Hotel Accommodation - Hotel Accommodation
SMK PGRI 3 Denpasar
Denpasar, Indonesia06-2011
Skills
POS System (ABACUS, ESB, OMNIH)
Microsoft Office (Excel, Word, Power Point)
Payroll Administration
Payment Administration
Procurement
Expense Reporting
Administrative & Operational Support
Timeline
Personal Assistant
Owner of Ulu Garden
05.2025 - 05.2026
Accounting
Ulu Garden Restaurant
12.2024 - 04.2025
Personal Assistant
Ulu Garden Restaurant
12.2023 - 11.2024
Assistant Manager
Ulu Garden Restaurant
05.2021 - 11.2023
Front Office
The Mansion Resort & Spa
04.2016 - 05.2021
Front Office & Housekeeping
Bali Rich Villa
12.2015 - 03.2015
Bachelor of Hospitality Management - Hospitality Management
STP BI Bali
04.2001 -
Hotel Accommodation - Hotel Accommodation
SMK PGRI 3 Denpasar
Training Experience
- InterContinental Bali Resort: Room & Public Area Attendant, Linen & Store
- All Seasons Resort Legian: Room & Public Area Attendant