Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

I Gede Leo Hariyuda

Store Manager
Denpasar,Indonesia

Summary

Dynamic professional with a proven track record in hospitality and retail management, notably at PT Sari Coffee Indonesia. Excelled in guest relations management and cash handling, enhancing customer satisfaction and operational efficiency. Demonstrated leadership by mentoring staff and improving order accuracy, contributing to a significant increase in sales and customer loyalty.

Overview

2024
2024
years of professional experience
1
1
Language

Work History

Bar Waiter

Bali Mandira
  • Maintained clean and organized bar area.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
  • Assisted with bartending duties during high-volume shifts.
  • Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.

Store Manager

PT Sari Coffee Indonesia
08.2016 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

Shift Supervisor

PT SARI COFFEE INDONESIA
08.2013 - 08.2016
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Barista

PT SARI COFFEE INDONESIA
08.2008 - 08.2013
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Shop Operator

Handphoneshop
01.2005 - 12.2007

- sell spplication to new Handphone owner

  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Provided on-the-job training to newly hired workers and team members.

Education

Smk - Hotelier

SMKN 5
Denpasar
07.2003

Skills

Order accuracy

Timeline

Store Manager

PT Sari Coffee Indonesia
08.2016 - 01.2024

Shift Supervisor

PT SARI COFFEE INDONESIA
08.2013 - 08.2016

Barista

PT SARI COFFEE INDONESIA
08.2008 - 08.2013

Shop Operator

Handphoneshop
01.2005 - 12.2007

Bar Waiter

Bali Mandira

Smk - Hotelier

SMKN 5
I Gede Leo HariyudaStore Manager