Iip Nashrullah
HCGA Director
Tangerang Selatan,Banten
Summary
Seasoned Human Capital & General Affairs Director with over two decades of cross-industry experience in logistics, manufacturing, plantation, consulting, and service sectors. Proven expertise in leading organizational transformation, developing leadership pipelines, shaping corporate culture, and implementing digital performance management systems. Recognized as a strategic initiator of Corporate University and Learning Centre programs. Highly collaborative, forward-thinking, and adaptive in driving sustainable people and organizational growth across diverse business environments. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
HCGA Director
ATT Group
Jakarta, Barat
04.2022 - 08.2025
- Designed and implemented a Human Capital System based on Balanced Scorecard (BSC), covering Career Pathing, Performance Management, and Talent Development.
- Established a Learning Centre and Corporate University, supported by an integrated Learning Management System (LMS) platform.
- Led a full-scale cultural transformation initiative by institutionalizing the corporate values “JUARA” (Honest, Customer First, Collaboration, Continuous Improvement, and Trustworthy) across all business entities.
- Directed over 1,900 employees through an integrated HCGA system covering operational, development, and general affairs functions.
- Spearheaded strategic projects including:
• Management Trainee (MT) Programs
• Leadership Development Framework
• Corporate Culture Internalization
• MBKM Internship Program in collaboration with Kemendikbud & universities (4 consecutive batches)
• General Affairs Standardization - Designed and rolled out a 5-Level Servant Leadership Program, embedded into internal leadership development tracks.
- Founded and formalized the ATT Group Employee Cooperative, expanding its business from vehicle rentals, retail (ATT Mart), to outsourcing services for the Group.
- Through the Corporate University, published two internal development books for employees and one external book on Self-Healing & Empowerment.
- Initiated and led the digital transformation of the Human Capital Management System (HCMS), transitioning from manual systems to an integrated HRIS infrastructure (including PMS and LMS), with Talenta as the core platform since 2023.
- Established MoUs with top public and private universities to secure a sustainable entry-level talent supply pipeline.
- Developed the JUARA culture journey, from initial assessment, commitment building, learning process, change agent mobilization, internalization to ongoing evaluation. Currently progressing through commitment and quick-win phase deployment.
- Achieved multiple ISO and international certifications across four business units:
• ISO 9001 – Quality Management
• ISO for Occupational Health and Safety (K3)
• Halal Logistics Certification
• CTPAT Certification (Customs-Trade Partnership Against Terrorism) - Opened Independent Internship Opportunities officially approved by the Ministry of Manpower.
- Fostered a strong learning and engagement culture through initiatives such as:
• Knowledge Sharing
• Leaders Talk
• Coffee Mornings
• Townhall Meetings
• Virtual Morning Briefings
• Employee Potluck Events
• Mental Health Sessions
• Blood Donation Drives
• Social Responsibility Actions (Peduli & Berbagi) - Standardized and implemented Employee Handbook and Company Regulations across all ATT Group business units.
- Integrated Logistics Company
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
- Elevated company profile in industry by spearheading comprehensive rebranding initiative.
- Boosted operational efficiency by optimizing supply chain processes.
- Optimized inventory management to minimize costs and ensure product availability.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
- Reinforced company's competitive position by securing intellectual property rights and fostering innovation.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
HCGA Division Head
PT Satria Antaran Prima Tbk
Jakarta
07.2021 - 04.2022
- Restructured organizational design, SOPs, and Human Capital & General Affairs management systems to improve operational efficiency and alignment with business goals.
- Developed and implemented a company-wide Performance Management
- System, including Balanced Scorecard (BSC) frameworks and Key Performance Indicators (KPIs) across all organizational levels.
- Initiated and led MBKM & MSIB programs in partnership with various leading universities as part of talent development and early talent acquisition strategies.
- Designed and facilitated the Management Trainee Program (Batch 4–5), serving as both concept architect and lead trainer.
- Handled complex Industrial Relations issues across multiple branches, ensuring legal compliance, dispute resolution, and employee engagement.
- Led digital transformation initiatives, transitioning core HCGA processes from manual systems to digital platforms to enhance productivity and data accuracy.
- Supervised daily planning, coordination and administration for division operations.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Controlled costs by streamlining operations and reducing waste.
- Communicated and collaborated with stakeholders to achieve division objectives.
- Established clear and consistent policies and procedures.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
HRBP Division Head
Export Hub Indonesia
11.2020 - 04.2021
- Mentored junior staff, fostering professional growth and development across the division.
- Ensured compliance with industry regulations and company policies, maintaining high standards of ethical conduct in all operations.
- Implemented change management initiatives to successfully transition the division through organizational restructuring.
- Developed strategic plans to drive business growth and improve overall performance.
- Delivered training programs aimed at enhancing employee skills, knowledge, and competencies relevant to their roles in the division.
- Enhanced employee engagement through regular communication, feedback sessions, and recognition programs.
- Managed budgets effectively, ensuring optimal resource allocation for division projects and goals.
- Supported corporate initiatives by aligning divisional strategies with overarching organizational goals.
- Promoted a culture of continuous improvement by encouraging employees to contribute ideas and suggestions for process enhancements.
- Championed process improvements that led to increased operational efficiencies within the division.
- Established strong working relationships with stakeholders to maximize collaboration and achieve division objectives.
- Improved division efficiency by streamlining processes and implementing new technologies.
- Collaborated closely with other division heads to develop integrated strategies that leveraged the strengths of each team for overall organizational success.
- Led cross-functional teams for successful project completion within set deadlines.
- Conducted thorough market analyses to identify potential opportunities for expansion or risk mitigation within the industry landscape.
- Negotiated contracts with vendors that resulted in cost savings while maintaining quality standards for goods or services procured by the division.
- Increased productivity by identifying areas of inefficiency and implementing targeted solutions for improvement.
- Served as an effective liaison between upper management and team members, facilitating open lines of communication for issue resolution.
- Evaluated team performance regularly using established metrics, providing constructive feedback for ongoing improvement efforts.
Chief Learning Management Services
Medco Learning Centre
01.2015 - 11.2020
- Developed annual and mid-term Learning Strategy & Roadmap aligned with the corporate strategy and business plan.
- Integrated technical, functional, and leadership competency development programs into the organizational system and employee career paths.
- Designed and managed the Learning Management System (LMS) as a centralized digital learning hub (online, offline, and hybrid).
- Ensured the LMS supported competency tracking, training progress monitoring, and employee Individual Development Plans (IDPs).
- Established and expanded the Corporate University structure at Medco Group as a premier center for internal talent development.
- Developed competency-based curricula, including internal trainer programs and cross-unit knowledge-sharing initiatives.
- Designed and managed key development programs such as Management Trainee & Future Leaders Programs, Leadership Development (from Supervisor to Director level), Coaching & Mentoring, Talent Pool Programs, and Cross-Business Talent Mobility & Rotation.
- Managed end-to-end training processes, including Training Needs Analysis (TNA), curriculum design,
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
HR Manager
PT Multifabrindo Gemilang
04.2013 - 01.2015
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Education
S3 - Manajemen SDM
Universitas Negeri Jakarta
S2 - Komunikasi Korporat
Universitas Paramadina
S1 - Psikologi
UIN Syarif Hidayatullah Jakarta
Skills
Learning & Development
undefinedCertification
HCGA Senior Manager - BNSP
Strategic Projects
- HC Transformation - Desain dan eksekusi sistem Human Capital Group (HC Ops, Services, Development).
- Learning Centre & Corporate University - Benchmark, tim perumus, dan eksekusi berbasis LMS.
- Performance Management System - Mulai dari konsep, pelaksanaan, hingga evaluasi.
- Corporate Culture - Perumus nilai, penginternalan melalui media, briefing, dan pelatihan.
- Management Trainee Program (5 batch) - Desain, eksekusi, dan pelatihan lintas generasi.
- Employee Development Program - Termasuk TNA, katalog pelatihan, hingga pelatihan berbasis proyek.
- Industrial Relation - Handle PKB, Peraturan Perusahaan, Permasalahan Ketenagakerjaan Bipartit sampai Tripartit, Permasalahan Demo, Permasalahan Mogok, Tim Akuisisi di bidang HR untuk 3 Perusahaan Perkebunan di Palembang.
Trainings Delivered
- Personal Motivation
- Leadership Series
- Project Management
- Character Building
- Negotiation & Communication Skills
- HR for Non-HR
- 8 Etos Kerja
- STIFIn
- Creative & Innovative Thinking
Timeline
HCGA Director
ATT Group
04.2022 - 08.2025
HCGA Division Head
PT Satria Antaran Prima Tbk
07.2021 - 04.2022
HRBP Division Head
Export Hub Indonesia
11.2020 - 04.2021
Chief Learning Management Services
Medco Learning Centre
01.2015 - 11.2020
HR Manager
PT Multifabrindo Gemilang
04.2013 - 01.2015
S2 - Komunikasi Korporat
Universitas Paramadina
S1 - Psikologi
UIN Syarif Hidayatullah Jakarta
S3 - Manajemen SDM
Universitas Negeri Jakarta