Iis Riatna Sari
Sales Director
Tangerang
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Results-oriented Sales Director credited with 6 years' consistently growing bottom-line profits. Savvy negotiator and leader adept at building exceptional teams, improving customer experience through value-added strategies and executing highly-profitable sales plans for Cotton Industry Accomplished Sales Manager offering 16 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Director
PT.Karya Sukses International
09.2018 - Current
- Implemented territory management strategies that optimized sales coverage while minimizing travel expenses for field representatives.
- Increased average deal size by upselling additional products and services to existing clients.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.
- Launched successful marketing campaigns that generated an influx of qualified leads for the sales team to pursue further.
- Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.
- Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
- Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
- Reduced customer churn rate through proactive communication efforts aimed at addressing potential issues before they escalated into larger problems.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Evaluated competitor offerings by conducting ongoing market research, proactively addressing potential threats to the company''s positioning.
- Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
- Worked with clients to increase knowledge of [Type] language and business.
Sales Manager
PT.Argo Manunggal Triasta
09.2009 - 08.2018
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Facilitated business by implementing practical networking techniques.
- Prepared sales presentations for clients showing success and credibility of products.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
Bachelor of Economics - Business Economics
Catholic University Atma Jaya Jakarta
Jakarta Indonesia12.2003
Skills
Database Management
undefinedCertification
Iso 9001;2008
Timeline
Sales Director
PT.Karya Sukses International
09.2018 - Current
Iso 9001;2008
12-2013
Sales Manager
PT.Argo Manunggal Triasta
09.2009 - 08.2018
Bachelor of Economics - Business Economics
Catholic University Atma Jaya Jakarta
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