Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ika Vivi Anggraeni

HR Operations And Benefit Manager
Jakarta

Summary

Experienced Human Resources professional with a strong background in HR Management, solution consulting, and negotiation. Committed to expanding knowledge and contributing expertise in the field.


With 18 years of experience in HR across various industries, both local and multinational companies, I have developed a solutions-driven and result-oriented approach. My extensive experience includes Recruitment and Staffing, HR Operations, Performance Management, HR Consulting, Compensation, Employee and Industrial Relationship.

Overview

18
18
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

HR Operations & Benefit Manager

Prudential Life Assurance
08.2022 - Current
  • HR Operations – oversee and manage 2000+ employee lifecycle processes, including new hires, employee status changes, promotions, transfers, and terminations
  • Serve as the main point of contact for employee inquiries regarding benefits and assist in resolving issues or providing guidance
  • Oversee benefits programs for all employees.
  • Payroll Management - ensure accurate and compliant payroll processing, including tax filings and other regulatory requirement
  • Compliance and governance – ensure all HR practices comply with local and government regulations, as well as company policies
  • Lead audits and reporting related to payroll, benefits and employee data

HR Technology & Governance Manager

The Body Shop Indonesia
01.2020 - 04.2021
  • Responsible for maintaining and optimizing HR systems (SunFish6 & SAP)
  • Review and monitor HR analytics data to be updated in the HR Dashboard
  • Reviewing, monitoring and updating company policies and regulation periodically, ensure to be aligned with manpower regulation
  • Ensure the systems and implementation are aligned with the organization objective efficiently and effectively

DC HRBP & HR Governance Manager

The Body Shop Indonesia
07.2019 - 12.2019
  • Managing HR daily activities of 50 employees & 150++ daily workers in the Distribution Center
  • Consult with line management, providing HR guidance
  • Reviewing company policies and regulation periodically
  • Manage and monitor HR Budget
  • As Project Manager managed to implement new HRIS until running smoothly, and participate in the socialization process to all level organizations as part of change management

HR Operations Manager

The Body Shop Indonesia
05.2017 - 06.2019
  • Monitor HRIS management and optimization
  • Review, design and implement the company and HR policies
  • Collaborate with HRBP and business stakeholders to identify the best HR operational practices in the company
  • Identifying and resolving the operational issues, not limited to the HR system, benefits, policies, payroll and labor processes
  • Review and monitor HR analytics data to be updated in the HR Dashboard
  • Participate in annual salary and benefits surveys

HR Operations

General Electric
12.2014 - 05.2017
  • Responsible for the delivery of multiple wing-to-wing processes or a large complex HR process through effective relationships with all relevant stakeholders
  • This will include developing an in-depth, wing-to-wing knowledge of company HR operations systems & processes, identifying and resolving operational issues, and supporting process improvements
  • Work in close partnership with multiple HR, Finance and GE Business areas to ensure seamless wing-to-wing processes and one face to Business and HR Partners and employee
  • Ensure that structures and systems are aligned to deliver key objectives efficiently and effectively, through timely and accurate communication, payroll and labor processes, preventing any liability or labor risk to the company
  • Identify best HR operational practices within the region and support in the Country

Human Resources Business Partner

Weatherford Indonesia
12.2012 - 01.2014
  • Manage all human resources functions and activities including recruitment and selection, compensation and benefit, employee and industrial relations, performance management, training and development
  • Ensure the delivery of ongoing day-to-day HR Services to meet customer needs in an efficient and cost-effective manner
  • Ensure all the recruitment process is in alignment with company policy and HR procedures
  • To implement HR policies, processes, and procedures
  • Partnership across the HR function to deliver value-added service to both management and employees to be aligned with business key objectives
  • Identify and resolve employee relation issues

HR Supervisor

PT. Sukses Sinar Abadi
02.2012 - 12.2012

HR SSC (Shared Service Center)

PT. ZTE Indonesia
11.2009 - 09.2011

HR Assistant – Recruitment & Staffing

PT ZTE Indonesia
04.2009 - 11.2009

HR Assistant

PT .ZTE Indonesia
11.2008 - 04.2009

HR Officer

PT Prentis Consulting Indonesia
04.2007 - 10.2008

Education

Bachelor Degree - Psychology

Maranatha Christian University
08.2001 - 02.2007

Skills

Microsoft office

Accomplishments

  • Project Manager for implementation and integration process of HR system for The Body Shop Indonesia.
  • Manage all human resources functions and activities including recruitment and selection, compensation and benefit, employee and industrial relations, performance management, training and development in The Body Shop Indonesia and General Electric (GE).
  • Took part in keys project include Alstom integration process, General Electric (GE) Lighting business closing down, ASEAN work centralization, and Global new payroll system and transition.
  • The Project Manager managed to implement new HRIS at General Electric (GE).
  • Identify best HR operational practices within the region and support in General Electric (country level).

Timeline

HR Operations & Benefit Manager

Prudential Life Assurance
08.2022 - Current

HR Technology & Governance Manager

The Body Shop Indonesia
01.2020 - 04.2021

DC HRBP & HR Governance Manager

The Body Shop Indonesia
07.2019 - 12.2019

HR Operations Manager

The Body Shop Indonesia
05.2017 - 06.2019

HR Operations

General Electric
12.2014 - 05.2017

Human Resources Business Partner

Weatherford Indonesia
12.2012 - 01.2014

HR Supervisor

PT. Sukses Sinar Abadi
02.2012 - 12.2012

HR SSC (Shared Service Center)

PT. ZTE Indonesia
11.2009 - 09.2011

HR Assistant – Recruitment & Staffing

PT ZTE Indonesia
04.2009 - 11.2009

HR Assistant

PT .ZTE Indonesia
11.2008 - 04.2009

HR Officer

PT Prentis Consulting Indonesia
04.2007 - 10.2008

Bachelor Degree - Psychology

Maranatha Christian University
08.2001 - 02.2007
Ika Vivi AnggraeniHR Operations And Benefit Manager