IKHSAN ADHIGUNA WINAYA
Operational Manager
South Tangerang
Summary
Reliable Operations Manager with over 2 years of experience operational management, employee recruitment and also has a function as legal staff of the company. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Operational Manager
PT Terbaik Sepanjang Masa (GOAT Coffee Roaster)
Jakarta
2020.01 - 2022.05
- Partnered with more than 5 vendors and suppliers to effectively manage and budget
- Partnered and manage with more than 10 client to improve growth sales possibility
- Evaluated suppliers to maintain cost controls and improve operations
- Identified procedure or process changes required to improve performance and productivity
- Also concurrently assisting company's legal staff in drafting agreements with clients
Store Manager
GOAT Coffee Roaster
Jakarta
2019.04 - 2019.12
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Evaluated suppliers to maintain cost controls and improve operations to increase possibility sales up to 10%
- Managed inventory control, cash control and store opening and closing procedures
Senior Barista
Papiri Coffee
Jakarta
2017.09 - 2019.03
- Operated espresso machines and commercial coffee brewers to create beverages
- Constantly expanded personal knowledge of coffee styles and varieties
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning
- Manage over 50 customers per day and gift great services to increase sales
- Monitored supply levels at counter and maintained customer areas to meet typical demands
Barista
Mangsi Coffee and Grill
Badung, Bali
2016.10 - 2017.05
- Operated espresso machines and commercial coffee brewers to create beverages
- Constantly expanded personal knowledge of coffee styles and varieties
- Manage over 50 customers per day and gift great services to increase sales
Education
Bachelor of Law -
Faculty of Law – Universitas Islam Indonesia
DI Yogyakarta 2011.01 - 2016.01
Skills
Beverage preparation
Timeline
Operational Manager
PT Terbaik Sepanjang Masa (GOAT Coffee Roaster)
2020.01 - 2022.05
Store Manager
GOAT Coffee Roaster
2019.04 - 2019.12
Senior Barista
Papiri Coffee
2017.09 - 2019.03
Barista
Mangsi Coffee and Grill
2016.10 - 2017.05
Bachelor of Law -
Faculty of Law – Universitas Islam Indonesia
2011.01 - 2016.01
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