IKHSAN ADHIGUNA WINAYA
Operational Manager
South Tangerang
Summary
Reliable Operations Manager with over 2 years of experience operational management, employee recruitment and also has a function as legal staff of the company. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Operational Manager
PT Terbaik Sepanjang Masa (GOAT Coffee Roaster)
Jakarta
01.2020 - 05.2022
- Partnered with more than 5 vendors and suppliers to effectively manage and budget
- Partnered and manage with more than 10 client to improve growth sales possibility
- Evaluated suppliers to maintain cost controls and improve operations
- Identified procedure or process changes required to improve performance and productivity
- Also concurrently assisting company's legal staff in drafting agreements with clients
Store Manager
GOAT Coffee Roaster
Jakarta
04.2019 - 12.2019
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Evaluated suppliers to maintain cost controls and improve operations to increase possibility sales up to 10%
- Managed inventory control, cash control and store opening and closing procedures
Senior Barista
Papiri Coffee
Jakarta
09.2017 - 03.2019
- Operated espresso machines and commercial coffee brewers to create beverages
- Constantly expanded personal knowledge of coffee styles and varieties
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning
- Manage over 50 customers per day and gift great services to increase sales
- Monitored supply levels at counter and maintained customer areas to meet typical demands
Barista
Mangsi Coffee and Grill
Badung, Bali
10.2016 - 05.2017
- Operated espresso machines and commercial coffee brewers to create beverages
- Constantly expanded personal knowledge of coffee styles and varieties
- Manage over 50 customers per day and gift great services to increase sales
Education
Bachelor of Law -
Faculty of Law – Universitas Islam Indonesia
DI Yogyakarta 01.2011 - 01.2016
Skills
Beverage preparation
Inventory management
Employee management
Budgeting and forecasting
Supply Chain Management
Legal support
Drafting legal documents
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Operations management
Timeline
Operational Manager
PT Terbaik Sepanjang Masa (GOAT Coffee Roaster)
01.2020 - 05.2022
Store Manager
GOAT Coffee Roaster
04.2019 - 12.2019
Senior Barista
Papiri Coffee
09.2017 - 03.2019
Barista
Mangsi Coffee and Grill
10.2016 - 05.2017
Bachelor of Law -
Faculty of Law – Universitas Islam Indonesia
01.2011 - 01.2016