IKHSAN ADHIGUNA WINAYA
Operational Manager
South Tangerang
Summary
Reliable Operations Manager with over 2 years of experience operational management, employee recruitment and also has a function as legal staff of the company. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Operational Manager
PT Terbaik Sepanjang Masa (GOAT Coffee Roaster)
Jakarta
01.2020 - 05.2022
- Partnered with more than 5 vendors and suppliers to effectively manage and budget
- Partnered and manage with more than 10 client to improve growth sales possibility
- Evaluated suppliers to maintain cost controls and improve operations
- Identified procedure or process changes required to improve performance and productivity
- Also concurrently assisting company's legal staff in drafting agreements with clients
Store Manager
GOAT Coffee Roaster
Jakarta
04.2019 - 12.2019
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Evaluated suppliers to maintain cost controls and improve operations to increase possibility sales up to 10%
- Managed inventory control, cash control and store opening and closing procedures
Senior Barista
Papiri Coffee
Jakarta
09.2017 - 03.2019
- Operated espresso machines and commercial coffee brewers to create beverages
- Constantly expanded personal knowledge of coffee styles and varieties
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning
- Manage over 50 customers per day and gift great services to increase sales
- Monitored supply levels at counter and maintained customer areas to meet typical demands
Barista
Mangsi Coffee and Grill
Badung, Bali
10.2016 - 05.2017
- Operated espresso machines and commercial coffee brewers to create beverages
- Constantly expanded personal knowledge of coffee styles and varieties
- Manage over 50 customers per day and gift great services to increase sales
Education
Bachelor of Law -
Faculty of Law – Universitas Islam Indonesia
DI Yogyakarta 01.2011 - 01.2016
Skills
Beverage preparation
Timeline
Operational Manager
PT Terbaik Sepanjang Masa (GOAT Coffee Roaster)
01.2020 - 05.2022
Store Manager
GOAT Coffee Roaster
04.2019 - 12.2019
Senior Barista
Papiri Coffee
09.2017 - 03.2019
Barista
Mangsi Coffee and Grill
10.2016 - 05.2017
Bachelor of Law -
Faculty of Law – Universitas Islam Indonesia
01.2011 - 01.2016
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