Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Imam Syaukani Ahmad

Seller
Sugihwaras Pemalang Central Java,Indonesia
Imam Syaukani Ahmad

Summary

Adept at driving operational excellence, I enhanced customer satisfaction at PT PCS by streamlining inventory and excelling in conflict resolution. At Grab Driver, my strategic route planning significantly reduced fuel consumption, showcasing my hard skill in efficiency and soft skill in customer relations. My negotiation acumen as an FBA Seller boosted profit margins, underlining my selling prowess.

Overview

7
years of professional experience

Work History

PT PCS

Merchant Acquisition
11.2024 - Current

Job overview

  • Utilized excellent communication skills to resolve customer complaints promptly and professionally.
  • Performed regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
  • Streamlined inventory management tasks for increased efficiency and accuracy.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.

Restaurant of Soto Lamongan

FBA Seller
12.2021 - Current

Job overview

  • Negotiated with suppliers to secure better pricing, improving overall profit margins.
  • Analyzed data-driven reports to identify trends and adjust inventory management strategies accordingly.
  • Maintained compliance with Amazon''s policies while managing multiple accounts across various categories.
  • Established strong relationships with key suppliers, ensuring consistent supply of high-quality products.

Grab Driver

Driver
12.2019 - Current

Job overview

  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Delivered goods and products to customer on time and in excellent condition.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

PT Gojek Indonesia

Driver
12.2017 - 09.2019

Job overview

  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

PT. Transjakarta

Bus Crew
07.2017 - 09.2019

Job overview

  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.

Education

Binan Sarana Informatika
Jakarta Indonesia

Diploma from Management Information
07.2015

Skills

Driver

Timeline

Merchant Acquisition

PT PCS
11.2024 - Current

FBA Seller

Restaurant of Soto Lamongan
12.2021 - Current

Driver

Grab Driver
12.2019 - Current

Driver

PT Gojek Indonesia
12.2017 - 09.2019

Bus Crew

PT. Transjakarta
07.2017 - 09.2019

Binan Sarana Informatika

Diploma from Management Information

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