Iman Firmansyah
BSD City
Summary
Dedicated Healthcare Professional focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Skilled team player with strong background in high demand business environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good skill set and abilities.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
22
22
years of professional experience
Work History
General Manager
Bali Healing
01.2025 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Head of Health & Medical (Corporate)
PT TAMARIN (CITRAMAS GROUP)
03.2022 - 12.2024
Head of Health & Safety (Medical - COVID-19)
PT Kinema Systrans Multimedia - Infinite Studio
07.2020 - 02.2022
Head of OHS Doctor - Fleet
BGP OFFSHORE
07.2019 - 06.2020
Medical Partner Manager & Trainer
MEDI CALL
05.2018 - 06.2020
General Manager Medical Services and Operations
Lamina Group
06.2018 - 06.2019
Occupational Health Physician
PHE (Pertamina Hulu Energi) ONWJ
05.2018 - 07.2018
Flight Doctor - Medical Evacuation Supervisor
Medivac Asia
06.2017 - 06.2018
Rig Emergency Physician
MAERSK Drilling
06.2017 - 06.2018
Hospital & Healthcare Services Consultant
Private Company
05.2017 - 06.2018
HSE Technical Specialist (Health & Medical Coord.)
FLUOR
03.2016 - 05.2017
Medical and Ancillary Manager
Kartika Hospital
08.2015 - 02.2016
Chief Medical Officer
JGC (International SOS)
11.2012 - 08.2015
Medical Services Consultant & Business Development
PT GMH
09.2012 - 07.2014
Chief Medical Officer
International SOS (Newmont)
06.2012 - 12.2012
Offshore Medical Officer
International SOS
12.2011 - 06.2012
Coordinating Doctor
International SOS
11.2010 - 11.2011
Occupational Health & Safety Doctor
PT Wijaya Karya, COJAAL
11.2007 - 11.2010
Resident Medical Officer
KEMENKES RI
03.2007 - 10.2007
Resident Medical Officer
MH Thamrin Hospital
03.2006 - 03.2007
Lecturer Staff
Husada Karya Jaya Nursing Academy
01.2006 - 03.2007
Occupational Health Doctor
PT Waskita Karya (Project)
09.2006 - 12.2006
General Physician
Sudirman Medical Center
09.2006 - 12.2006
Lecturer Assistant
Universitas Yarsi
01.2003 - 12.2004
Education
Master's Degree - Public Health & Occupational Health Safety
Univ. Liverpool
01.2018
Post Grad Diploma - Clinical Research & Business Development
James Lind Institute
01.2015
M.D. - Medicine
Universitas YARSI
01.2006
B. Med - Medicine
Universitas YARSI
01.2004
Skills
- People Management
- Strategic Planning
- Hospital Medical and Ancillary Services
- Hospital & Healthcare Management
- Cross-Functional Collaboration
- Program Optimization
- Regulatory Compliance
- Employee Engagement
- Cost Management
- Pandemic Response Planning
- Medical Protocol Implementation
- Crisis Management
- Training and Education
- Insurance and TPA
- Medical Evacuation
- Occupational Health
- Data Analysis
- Quality Improvement
- Operational Excellence
- Risk Mitigation
- Public Health
- Business Development
- Healthcare Services
- Medical Services
- Marketing and Market Access
- Health & Safety
- Project Management
- Primary Care
- Home Care Services
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Staff training/development
- Inventory control
- Customer relationship management
- Staff training and development
- P&L management
- Client relations
- Labor cost controls
- Process improvements
- Strategic planning
- Performance improvement
- Facility management
- Workflow planning
- Business development
- Operations oversight
- Purchasing and planning
- Cost reductions
- Quality management
- Risk management
- Budget coordination
- Succession planning
Languages
Indonesia
English
Bahasa Malaysia
French
Timeline
General Manager
Bali Healing
01.2025 - Current
Head of Health & Medical (Corporate)
PT TAMARIN (CITRAMAS GROUP)
03.2022 - 12.2024
Head of Health & Safety (Medical - COVID-19)
PT Kinema Systrans Multimedia - Infinite Studio
07.2020 - 02.2022
Head of OHS Doctor - Fleet
BGP OFFSHORE
07.2019 - 06.2020
General Manager Medical Services and Operations
Lamina Group
06.2018 - 06.2019
Medical Partner Manager & Trainer
MEDI CALL
05.2018 - 06.2020
Occupational Health Physician
PHE (Pertamina Hulu Energi) ONWJ
05.2018 - 07.2018
Flight Doctor - Medical Evacuation Supervisor
Medivac Asia
06.2017 - 06.2018
Rig Emergency Physician
MAERSK Drilling
06.2017 - 06.2018
Hospital & Healthcare Services Consultant
Private Company
05.2017 - 06.2018
HSE Technical Specialist (Health & Medical Coord.)
FLUOR
03.2016 - 05.2017
Medical and Ancillary Manager
Kartika Hospital
08.2015 - 02.2016
Chief Medical Officer
JGC (International SOS)
11.2012 - 08.2015
Medical Services Consultant & Business Development
PT GMH
09.2012 - 07.2014
Chief Medical Officer
International SOS (Newmont)
06.2012 - 12.2012
Offshore Medical Officer
International SOS
12.2011 - 06.2012
Coordinating Doctor
International SOS
11.2010 - 11.2011
Occupational Health & Safety Doctor
PT Wijaya Karya, COJAAL
11.2007 - 11.2010
Resident Medical Officer
KEMENKES RI
03.2007 - 10.2007
Occupational Health Doctor
PT Waskita Karya (Project)
09.2006 - 12.2006
General Physician
Sudirman Medical Center
09.2006 - 12.2006
Resident Medical Officer
MH Thamrin Hospital
03.2006 - 03.2007
Lecturer Staff
Husada Karya Jaya Nursing Academy
01.2006 - 03.2007
Lecturer Assistant
Universitas Yarsi
01.2003 - 12.2004
Post Grad Diploma - Clinical Research & Business Development
James Lind Institute
M.D. - Medicine
Universitas YARSI
B. Med - Medicine
Universitas YARSI
Master's Degree - Public Health & Occupational Health Safety
Univ. Liverpool
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