Revenue Management
Imron Ahmad
E-commerce & OTA Specialist | Revenue Distribution Management
Tangerang
Summary
Highly adaptable to new environments and social communities, excelling in high-pressure and high-stress situations to achieve exceptional results. Possessing a strong sense of curiosity and self-motivation, I am constantly eager to learn and grow. With valuable experience in Front Desk operations, Reservations, and Revenue management, I bring a comprehensive skill set that drives success in any role.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Cluster Reservation Agent
Atria Hotel & Residences Gading Serpong
03.2023 - Current
- Maintain Parity Rate for each OTA
- Handling FIT & MICE reservation
- Create promotion
- Revenue Distribution Management
- Monthly report
- Upselling and Sales Growth
Revenue Manager Account
ZUZU Hospitality
05.2019 - 05.2020
- Revenue Distribution management
- Maintain Parity each OTA
- Maintain relationship with property owner
- Monthly report
- Monthly campaign each properties online
- Upselling and sales growth
Front Office Supervisor
Yellow Bee Hotel
10.2018 - 03.2019
- Assist daily operation FO Department
- Monthly report to Hotel Manager
- Handling check-in/out
- Exceed Guest Expectation with property
- Upselling and sales growth
Front Desk Agent
Hotel Ibis Budget Cifest
01.2018 - 09.2018
- Check-in/out guest (Individual/group)
- Night Audit
- Handling incoming inquiry (by Phone/Email)
- Exceed Guest Expectation
- Upselling and Sales Growth
- Liaise with other department to ensure smooth daily operation
Reservation Supervisor
Hotel Harper MT Haryono
03.2017 - 10.2017
- Maintain Parity rate each OTA
- Monthly report
- Handling incoming inquiry mail/phone
- Upselling and Sales Growth
- Revenue distribution management
Sales Support / Reservation
POP! Hotel Kelapa Gading
01.2016 - 02.2017
- Assist sales tim daily
- Helping inquiry with room and meeting room
- Create promotion
- Maintain Parity Rate each OTA
- Monthly report
- Upselling and Sales growth
- Revenue distribution management
Front Desk Agent
Kosenda Hotel
03.2014 - 08.2015
- Handling daily check-in/out guest fit/group
- Night audit
- Handling inquiry by phone / email
- Exceed the guest expectation with the property
Education
High School Diploma -
SMKN 5 Pekanbaru
Pekan Baru, Indonesia 04.2001 - 01.2008
Skills
- Skilled in Microsoft Office applications
- Experienced in managing projects using PMS tools
- English language skills
- Fluent in Bahasa Indonesia
- Revenue Analyst
Interests
Sales & Marketing
Hotel Management
Hobbies
Love to doing a light exercise, swimming and learning something new that can be useful
Timeline
Cluster Reservation Agent
Atria Hotel & Residences Gading Serpong
03.2023 - Current
Revenue Manager Account
ZUZU Hospitality
05.2019 - 05.2020
Front Office Supervisor
Yellow Bee Hotel
10.2018 - 03.2019
Front Desk Agent
Hotel Ibis Budget Cifest
01.2018 - 09.2018
Reservation Supervisor
Hotel Harper MT Haryono
03.2017 - 10.2017
Sales Support / Reservation
POP! Hotel Kelapa Gading
01.2016 - 02.2017
Front Desk Agent
Kosenda Hotel
03.2014 - 08.2015
High School Diploma -
SMKN 5 Pekanbaru
04.2001 - 01.2008
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