Indah Apriliasari
Relationship Manager
South Jakarta
Summary
I have more than10 years of experience in Banking Industries as a Relationship Manager Funding officer. I am a hardworking, cooperative, team player and self-starter with opportunity creation capabilities, who can efficiently prioritize and complete multiple tasks in the most challenging and dynamic work environments.
Overview
2026
2026
years of professional experience
9
9
years of post-secondary education
Work History
Relationship Manager
Bank SMBC Indonesia,Tbk
2023 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
RMGB (Relationship Manager General Banking)
Bank Mega Syariah
03.2020 - Current
- Primary responsibility for:
- - As part of the Funding business team, I supported the organization in Bank Mega Syariah’s Products.
- Primary Responsibility for:
- - Achieving all product funding banking retail and corporate (Giro, Open Account, Casa, Bank Insurance, NTB, Cash Management System)
- - Maintain branch existing customer and responsibility growth DPK (dana Pihak ke tiga).
Senior Funding Officer
Bank Mega
08.2016 - 03.2019
- Primary responsibilities for:
- - Monitoring for achievement: corporate (Giro, corporate card, payroll, personal loans), Individual (Deposits, Casa, Foreign exchange, member priority Banking, NTB, Bank insurance, NTP).
- - Achieving all work targets in a professional manner that had been established and in accordance with the rules.
- - Achieving daily and monthly tasks and targets stipulated by the executives.
- - Reporting results of work which had been executed.
- - Making reports daily and monthly by system.
AIA business Partner Program
AIA (insurance)
05.2015 - 07.2016
- Primarily responsible for:
- - Managing professionals who helped clients by implementing global financial planning practices, namely: setting financial goals, collecting relevant data, analyzing data, developing plans, implementing plans, monitoring plans.
PT.Bank Pembangunan Daerah Jawa barat Dan Banten
12.2011 - 04.2015
- Primarily responsible for:
- - Achieving product targets: deposit, Casa, NTB.
- - Managing accounts of Bank Pundi Indonesia related to the growth of customers' Casa savings, so that customers actively use Bank Pundi Indonesia bank accounts to conduct transactions.
- - Making daily and monthly activity reports.
Education
Bachelor's Degree - Computer Science
Universitas Lampung
01.2005 - 04.2011
Master's Degree - Marketing Management
STIE Indonesia Banking School
01.2018 - 04.2020
Awards
Awarded for Funding Achievement with KPI: A+ on October 2016, Awarded for Funding Achievement with KPI: A on November 2016, Achieved the bestselling qualities of Sukuk SR009 15 billion on March 2016, Awarded for Funding Achievement with KPI: A on March 2017, Awarded for Funding Achievement with KPI: A on December 2017, Awarded for Funding Achievement with KPI: A on February 2018, Awarded for Funding Achievement with KPI: A on July 2018, Participated in Booking Local Business Case Competition 2018
Training
- Seminar Marketing “Whealth Management”, Nov 27th, 2015 Organized by FPSB Indonesia
- Seminar Financial Planning &Soft Skill Organized by PT. Bank Mega Syariah 24th, 2020
Timeline
RMGB (Relationship Manager General Banking)
Bank Mega Syariah
03.2020 - Current
Master's Degree - Marketing Management
STIE Indonesia Banking School
01.2018 - 04.2020
Senior Funding Officer
Bank Mega
08.2016 - 03.2019
AIA business Partner Program
AIA (insurance)
05.2015 - 07.2016
PT.Bank Pembangunan Daerah Jawa barat Dan Banten
12.2011 - 04.2015
Bachelor's Degree - Computer Science
Universitas Lampung
01.2005 - 04.2011
Relationship Manager
Bank SMBC Indonesia,Tbk
2023 - Current
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