Indra
Administration
Sukabumi
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Able to work in multitasking and under pressure.
Like to learn things, quick to understand the circumstances and environment.
to add, sometimes I can be a mechanic to repair a motorcycle at home and I'm familiar with Android Phone software or hardware just to repair small-medium repair. I'm a curious person, so I like to learn new things and adapt quickly.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Entrepreneurship Intern
Toko Abun 3 Jaya
Sukabumi
08.2019 - Current
- Offered knowledge to team members and customers to deliver expert advice for Type and Type needs.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maintained store equipment, printers and fax machines.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Legal Staff Member
PT Warna Abadi Mitra Bersama
Yogyakarta
11.2017 - 06.2019
- Applying a permit for a new stores/branch stores from government
- Monitoring and extending permits any branch stores
- Applying permission to build billboard sign for stores
- Handling any stores issue from government
- Sometimes asked to delivering securities, money for bank, and letter of agreement.
Sales Support Administrator
PT Lingga Dika Sejahtera
Yogyakarta
04.2017 - 10.2017
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Maintaining input and output products from factory including rejected/expired products
- Collecting debts from client
- Reporting sales from administrator
- Delivering products if needed
- Once a week pose as a clerk to help maintain store
Restaurant Waiter
SixSenses Restaurant
Yogyakarta
01.2016 - 03.2017
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Informed customers about daily and seasonal specials.
- Inspected dishes and utensils for cleanliness.
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Met with chef to review daily specials and menu changes.
- Bussed and reset tables to keep dining room and work areas clean.
- Make drinks for customer
Administration Assistant
CV Karya Hidup Sentosa
Yogyakarta
05.2015 - 12.2015
- Booked airfare, hotel, restaurant and ground transportation for clients to meet up.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Collecting debts by phone.
- Making a contract for clients
- Booked airfare, hotel and ground transportation to coordinate office travel.
Administration Assistant
CV Kejayaan
Sukabumi
01.2014 - 06.2014
- Maintain entering and outing products
- Input sales products
- Collecting debt
- Helping manager to make monthly gross income
- Delivering products if needed
- Inspecting the condition of products and make a report to return it to the factory or distributor
Insurance Surveyor
PT ACA
Sukabumi
06.2013 - 12.2013
- Documented all body parts of cars to avoid fraud before applying insurance
- Reports any activity for each day
Education
SMK - Administrative Assistance And Secretarial Science
BPK PENABUR
Sukabumi 05.2009 - 05.2012
Skills
Maintenance and Repair
undefinedCertification
Certificate of computer skills and information processing from PT BSW-Gramedia
Timeline
Entrepreneurship Intern
Toko Abun 3 Jaya
08.2019 - Current
Legal Staff Member
PT Warna Abadi Mitra Bersama
11.2017 - 06.2019
Sales Support Administrator
PT Lingga Dika Sejahtera
04.2017 - 10.2017
Restaurant Waiter
SixSenses Restaurant
01.2016 - 03.2017
Administration Assistant
CV Karya Hidup Sentosa
05.2015 - 12.2015
Administration Assistant
CV Kejayaan
01.2014 - 06.2014
Insurance Surveyor
PT ACA
06.2013 - 12.2013
Certificate of computer skills and information processing from PT BSW-Gramedia
05-2012
Certificate of competency for office administrative from ISI
05-2012
SMK - Administrative Assistance And Secretarial Science
BPK PENABUR
05.2009 - 05.2012
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