Indra Irawan
Cirebon
Summary
Dynamic operations manager with a proven track record in inventory management and budgeting. Expertise in staff training and safety compliance, contributing to high service standards and operational efficiency.
Overview
24
24
years of professional experience
Work History
Owner
Ayam Geprek Juara
Cirebon - West Java, Indonesia
01.2021 - 12.2023
- Managed daily operations to ensure efficient service delivery across city locations.
- Developed training programs for new employees on company policies and procedures.
- Monitored inventory levels and coordinated supply orders to prevent shortages.
- Analyzed financial statements, prepared budgets, monitored expenditures, and managed accounts payable and receivable processes.
Operational Manager
Moocow Café
Cirebon - West Java, Indonesia
01.2019 - 12.2020
- Managed daily operations to ensure efficient service and customer satisfaction.
- Oversaw inventory management to maintain stock levels and freshness of products.
- Recruited, trained, coached and evaluated staff performance to ensure maximum efficiency.
- Created and maintained operational budgets, monitored costs and identified areas for cost savings.
- Negotiated contracts with vendors for supplies needed for operations management activities.
- Managed scheduling, training and inventory control.
Foodcourt Foodalicious Manager
CSB Mall
Cirebon - West Java, Indonesia
04.2018 - 12.2018
- Coordinated inventory management to maintain stock levels and organization.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Purchasing Assistant
Masterpiece Karaoke
Cirebon - West Java, Indonesia
06.2017 - 03.2018
- Collaborated with cross-functional teams to align purchasing needs with operations.
- Monitored inventory levels to ensure adequate stock for production requirements.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
- Prepared periodic reports on purchasing activities, budget expenditures, inventory levels and supply shortages.
Purchasing Assistant
Aston Cirebon Hotel
Cirebon - West Java, Indonesia
10.2012 - 05.2017
- Managed purchase orders for hotel supplies and equipment.
- Assisted in inventory management and stock replenishment processes.
- Collaborated with departments to identify purchasing needs and preferences.
- Maintained records of all purchases, pricing, and other important data.
- Processed payments for completed purchases in accordance with established procedures.
- Monitored stock levels to ensure sufficient supplies were available at all times.
- Negotiated prices and terms with vendors to secure favorable deals.
- Assisted in developing annual purchasing budgets and forecasting needs.
Front Desk Receptionist
Penta Hotel Cirebon
Cirebon - West Java, Indonesia
07.2011 - 09.2012
- Assisted guests with check-in and check-out procedures, ensuring smooth transitions.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Responded to inquiries and room requests made online, by phone, and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Floor Manager and Kitchen Manager
Klapa Manis Restaurant
Cirebon - West Java, Indonesia
01.2010 - 06.2011
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Managed financial records related to budgeting, forecasting, and other accounting activities.
- Supervised and trained kitchen staff on food preparation and safety standards.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Dinning Room Waiter,Cabin Steward,Bartender&Bar
HOLLAND AMERICA LINE (Cruise Ship)
, Indonesia
01.2000 - 02.2010
- Provided excellent customer service to enhance guest dining experiences.
- Delivered food and beverages promptly to guests in dining areas.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Collaborated with housekeeping team to ensure timely cabin turnover.
- Managed inventory of cleaning supplies and amenities for efficient operations.
- Organized and stocked supplies for passenger cabins before each voyage.
- Provided a high standard of hospitality service to passengers throughout the voyage.
- Monitored inventory levels of cabin supplies and ensured sufficient stock was available at all times.
- Maintained cleanliness in all guest cabins, including vacuuming, dusting, polishing surfaces, changing bed linens and towels.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
Diploma - Hotel Management
STIEPAR YAPARI
Bandung06-1999
English
English Course
MajalengkaSkills
- Operations management
- Inventory management
- Budgeting and forecasting
- Staff training and development
- Safety compliance
- Vendor negotiation
Timeline
Owner
Ayam Geprek Juara
01.2021 - 12.2023
Operational Manager
Moocow Café
01.2019 - 12.2020
Foodcourt Foodalicious Manager
CSB Mall
04.2018 - 12.2018
Purchasing Assistant
Masterpiece Karaoke
06.2017 - 03.2018
Purchasing Assistant
Aston Cirebon Hotel
10.2012 - 05.2017
Front Desk Receptionist
Penta Hotel Cirebon
07.2011 - 09.2012
Floor Manager and Kitchen Manager
Klapa Manis Restaurant
01.2010 - 06.2011
Dinning Room Waiter,Cabin Steward,Bartender&Bar
HOLLAND AMERICA LINE (Cruise Ship)
01.2000 - 02.2010
Diploma - Hotel Management
STIEPAR YAPARI
English
English Course