Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Indra Gunawan

Indra Gunawan

Staff Admin
Kabupaten Bogor

Summary

At PT. Multi Guna Plastik, I enhanced operational efficiency by digitizing records and negotiating cost-saving vendor contracts, demonstrating my adeptness in document management and critical thinking. My initiative in fostering team cohesion and providing top-tier customer service underscores my commitment to impactful administrative support.

Overview

9
9
years of professional experience

Work History

Administrative Staff Member

PT. Multi Guna Plastik
05.2015 - 05.2024
  • Managed inventory effectively to ensure adequate supplies were available for daily operations without excess waste or stock shortages.
  • Increased efficiency in record-keeping by digitizing physical documents using scanning hardware/software solutions while adhering to established guidelines for storage/archiving purposes.
  • Provided exceptional customer service through prompt attention to inquiries via phone or email from both internal colleagues and external contacts.
  • Boosted morale and fostered a positive work environment by coordinating team-building activities and recognizing staff achievements.
  • Developed strong working relationships with vendors to negotiate favorable contracts that allowed cost savings on office supplies and services.
  • Expedited invoice processing/payment approvals through careful verification of details, liaising with the finance department to resolve discrepancies.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

High School Diploma -

SMA Widya Nusantara
Rawa Lumbu
04.2001 -

No Degree - Law (Pre-Law)

Universitas Trisakti
Grogol
04.2001 -

Skills

    Document Management

    Billing and Invoicing

    Payroll Administration

    File Organization

    Mail handling

    Reception duties

    Facility Management

    Customer Service

    Excel

    Scheduling appointments

    Data Processing

    Administrative Support

    Data Entry

    Customer relations and communications

    Fast Learner

    Critical Thinking

    Teamwork and Collaboration

    Office Administration

    Customer and client relations

    Document and File Management

    Database entry

    Self Motivation

    Social media knowledge

    Invoice Processing

    Active Listening

    Administrative Procedures

    Social Media Updating

    Attention to Detail

    Documentation and Recordkeeping

    Adaptability

    Analytical Thinking

    Employee Communications

    Bookkeeping

Interests

Starting my own business

Timeline

Administrative Staff Member

PT. Multi Guna Plastik
05.2015 - 05.2024

High School Diploma -

SMA Widya Nusantara
04.2001 -

No Degree - Law (Pre-Law)

Universitas Trisakti
04.2001 -

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Indra Gunawan Staff Admin