Inggrid Natasya Ch. Reskin

Managing overseas delivery for wide range of clients. Starting with basic deliveries until VIP packages for diplomats and ambassadors.

• Handled day-to-day shipping and receiving overseeing more than 5 shipment per day
• Developed training materials for new traffic coordinators, ensuring high standard of knowledge and expertise within team
• Partnered closely with cross-functional teams such as finance, procurement, or logistics to ensure alignment on key objectives related to traffic coordination responsibilities
• Achieved significant reduction in wait times for loading and unloading, through meticulous planning and execution of traffic schedules
• Supported business growth, effectively managing increase in traffic volume without compromising on service quality
• Improved traffic flow efficiency by developing and implementing detailed scheduling plans for incoming and outgoing shipments
• Enhanced on-time deliveries with effective communication between drivers, dispatchers, and customers
• Managed scheduling of shipments to meet customer expectations and reduce delays
• Maintained accurate records of all transportation activities, contributing to more efficient tracking and reporting system
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders
• Created work schedules and project management plans organization-wide to maintain efficiency and timeliness

• Managing routine administrative tasks, such as assisting the traffic coordinator to provide the documentation for packing jobs, register the new file, and help them to manage routine administration tasks.
• Completed daily logs for management review
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner

• Receiving incoming calls and passing them forward to intended recipient
• Managing routine administrative tasks, such as buying company supplies and daily operational needs.
• Responded to inquiries from callers seeking information
• Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
• Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs
• Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Answered phone promptly and directed incoming calls to correct offices
• Managing routine administrative tasks, such as arranging room for any meetings, arranging drivers for staff or guests, and daily administrative/operational needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Responded to inquiries from callers seeking information

• Manage administrative tasks, such as registering and entering new members into system, providing information about golf membership to prospective new members, filing documents, maintaining membership, and reviewing events.
• Improved membership retention rates through effective communication and timely follow-up on renewal reminders
• Responded to customer inquiries and requests related to insurance products and membership
• Analyzed membership data to identify trends, optimize offerings, and improve overall member experience
• Achieved consistent growth in membership numbers by maintaining high level of customer satisfaction

• Managing administrative task, such as submitting invoice to system, providing weekly payment, arranging medication delivery to hospitals and doctors, and meeting daily administrative/operational needs.
• Streamlined office administration tasks for increased productivity and smooth daily operations
• Supervised and managed daily scheduling, tasking, and administration
• Performed data administration duties for databases
• Improved patient satisfaction by providing compassionate care during medication administration