Intan Wahyuni
Denpasar,Bali
Summary
Customer-oriented Staff Member with experience in the service industry. Excellent interpersonal communication skills with a focus on guest satisfaction.
Overview
1
1
Language
1
1
Certification
8
8
years of post-secondary education
4
4
years of professional experience
Work History
Waitress/Cashier
Fusion Japanese Steakhouse
Wheeling, USA
12.2023 - 06.2026
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently during busy shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
Waitress
Wintergreen Resort
Roseland, USA
10.2022 - 10.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated special requests to the kitchen staff.
- Maintained cleanliness of tables and dining areas throughout service shifts.
Waitress/Cashier
Bebek Binjay Coffee & Resto
02.2022 - 05.2022
- Proactively welcoming and greeting all guest and visitor
- Processed payments using SolisResto software
- Delivering food from the kitchen to multiple table
- Ensuring the food order is made perfectly by kitchen staff
- Delivered food orders from kitchen to tabless
- Handling payment with SolisResto
- Performed general cleaning tasks to maintain a tidy environment.
Education
Bachelor Degree - Hotel Administration
Tourism Bali Polytechnic
Badung, Indonesia 08.2017 - 12.2021
SMK - Hotel Accomodation
SMK N 3 Denpasar
Denpasar, Indonesia 08.2014 - 12.2017
Skills
- Order management
- Cash handling
- Food safety
- Communication
- Team Work
- Service Oriented
- Work under pressure
Certification
- Certification in Front Office (Supervisor And Administration), 17
- Certification in Food And Beverage (Service), 17
- Certification in Hotel Accommodation (Front Office And Housekeeping), 17
- Top IV in Hospitality Accommodation Competency, 17
Languages
English
Intermediate
B1
Timeline
Waitress/Cashier
Fusion Japanese Steakhouse
12.2023 - 06.2026
Waitress
Wintergreen Resort
10.2022 - 10.2023
Waitress/Cashier
Bebek Binjay Coffee & Resto
02.2022 - 05.2022
Bachelor Degree - Hotel Administration
Tourism Bali Polytechnic
08.2017 - 12.2021
SMK - Hotel Accomodation
SMK N 3 Denpasar
08.2014 - 12.2017