I Putu Hendra Adnyana Putra
Waiter
Badung
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Waiter
Norwegian Cruise Line
Florida, United States of America
11.2019 - Current
- Take accurate food and drink orders, expedite the service, serve the orders accordingly.
- Follow the basic United States Public Health (USPH) regulations.
- Prepare mise-en-place to ensure the station is ready when it's required.
- Managed table settings for optimal dining experience.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Provide attentive and personalized service to ensure that guest requests are fullfilled promptly.
- Posses full knowledge of all menus presented to guests in order to answer guest questions, especially for those who has dietary needs, special ristrictions, and food alergies.
- Responsible for the cleanliness, maintenance, and keeping all equipments and ship property after each shift operation.
Waiter
The Mulia, Mulia Resort & Villas
Badung, Bali
09.2017 - 11.2019
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Assisted in food preparation, resulting in timely service delivery.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Explained dish components clearly to inform customers' decisions.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Completed side duties such as refilling condiments, maintain cleanliness, and contributing to organized workplace.
Timeline
Certified [Waiter], [Norwegian Cruise Line]
11-2019
Waiter
Norwegian Cruise Line
11.2019 - Current
Waiter
The Mulia, Mulia Resort & Villas
09.2017 - 11.2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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