IQBAL FAQIH AFRIZAL
BOGOR
Summary
Audio video engineering vocational graduates who have experience in the field of low voltage electricity, understand CIJ, TIJ, laser, moving and basic PLC machines. Have good analytical and problem solving skills, like challenges, easily adapt to new things. Based on the skills I have, I am also interested in manufacturing, technicians and maintenance
Overview
7
7
years of professional experience
Work History
Technical Support Engineer
PT PRINTECH PRAKARSA MANDIRI
03.2021 - Current
- Met with team personnel to share details of discovered issues and recurrent custom complaints.
- Documented faults and bugs for referral to development staff for use in updates.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Technician
PRASETYO ELEKTRONIK
12.2019 - 01.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Maintenance Technician
CV KURNIA ABADI
11.2018 - 12.2019
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Sales and Marketing Officer
RB FHUCIA STORE
08.2017 - 11.2018
- Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
- Implemented innovative promotional tactics that captured consumer attention, resulting in increased market share over competitors.
- Incorporated data-driven insights into decision-making processes, improving overall marketing efficiency and ROI.
- Conducted detailed competitor analysis to identify unique selling points and opportunities for differentiation in the marketplace.
Education
High School Diploma -
SMKN 2 WONOSOBO
Wonosobo04-2017
Skills
- Technical support
- Technical troubleshooting
- Problem-solving
- Application support
- Preventive Maintenance
- Mechanical troubleshooting
Timeline
Technical Support Engineer
PT PRINTECH PRAKARSA MANDIRI
03.2021 - Current
Technician
PRASETYO ELEKTRONIK
12.2019 - 01.2021
Maintenance Technician
CV KURNIA ABADI
11.2018 - 12.2019
Sales and Marketing Officer
RB FHUCIA STORE
08.2017 - 11.2018
High School Diploma -
SMKN 2 WONOSOBO
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