Ira Sintya Anggraeni
Jakarta
Summary
Dynamic project support professional with a solid foundation in sales and hospitality, offering exceptional skills in event coordination, travel planning, administrative management, and client communication. Currently enhancing operational efficiency at PT Kilang Pertamina Internasional through effective project coordination and comprehensive operational support. Expertise in managing catering arrangements, streamlining administrative processes, and facilitating cross-functional communication to meet organizational objectives. Recognized for meticulous attention to detail, strong work ethic, and a collaborative approach that fosters teamwork and drives results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Support at General Services
PT Kilang Pertamina Internasional
05.2025 - Current
- Receive and record catering requests from various departments or teams for events, meetings, or daily operational needs, ensuring order details, portion quantities, and food types meet requirements.
- Prepare delivery and distribution schedules to ensure food and beverages are delivered on time and in good condition in accordance with event or meeting timelines.
- and other related administrative and operational support tasks
Marketing Communication
PT Kilang Pertamina Internasional
02.2023 - 04.2025
- Communicate and publish company profile materials across official communication channels to strengthen corporate branding.
- Create and develop social media content materials aligned with corporate messaging and brand guidelines.
- Conduct content shooting sessions with talents for social media and digital marketing purposes.
- Manage and administer social media accounts, including responding to comments and direct messages to maintain audience engagement.
- Prepare regular reports on social media performance, productivity, and engagement metrics.
- Ensure customer satisfaction through timely, professional, and consistent communication.
- Manage and monitor company inventory items related to marketing and communication activities.
- Develop infographic reports to present data, performance, and corporate information in a clear and engaging format.
Sales Manager
Mesastila Hotel and Resort
11.2022 - 01.2023
- Develop and execute sales strategies to drive MICE and residential event revenue from government institutions, ministries, and state-owned enterprises.
- Manage and grow government accounts by building strong relationships and ensuring compliance with official procurement and tender requirements.
- Source and secure government meetings, conferences, retreats, workshops, and official residential programs at the resort.
- Prepare proposals, tenders, contracts, and pricing in accordance with government regulations and internal hotel policies.
- Conduct site inspections, official presentations, and negotiations to convert inquiries into confirmed events.
- Coordinate closely with Event Operations, Banquet, Rooms, Catering, and Finance teams to ensure seamless execution of government events and retreats.
- Monitor market trends, competitor activities, and government calendar programs to maximize booking opportunities.
- Prepare sales forecasts, budgets, and performance reports related to government segment revenue.
- Represent the resort at government functions, official gatherings, and industry events to strengthen brand positioning.
- Ensure all sales activities adhere to five-star resort standards, brand guidelines, and service excellence.
Finance Specialist
PT Artson Karya Decorindo
06.2021 - 10.2022
- Record and monitor project expenditures and income for ongoing construction projects to ensure accurate financial tracking.
- Maintain detailed records of project fund utilization in accordance with approved budgets and financial controls.
- Coordinate with multiple vendors and the legal team to support contractual, financial, and compliance requirements.
- Conduct material price surveys to support budgeting, cost control, and procurement decisions.
- Perform internal audits on ongoing projects to ensure compliance with financial procedures and cost efficiency.
- Periodically review bookkeeping records prepared by project teams to ensure accuracy, completeness, and adherence to company financial policies.
Sales Manager
MG Setos Hotel
12.2020 - 05.2021
- Develop and implement sales strategies to generate MICE revenue from corporate and government segments, including meetings, seminars, conferences, and official events.
- Manage corporate and government accounts by maintaining strong client relationships and ensuring repeat business.
- Actively source new MICE opportunities through sales calls, networking, and direct client engagement.
- Prepare proposals, quotations, contracts, and tenders in compliance with corporate and government procurement procedures.
- Conduct site inspections, client meetings, and negotiations to secure event bookings.
- Coordinate closely with Banquet, Event Operations, Catering, and Front Office teams to ensure smooth event execution.
- Monitor competitor activities, pricing strategies, and market demand to remain competitive in the local market.
- Track MICE sales performance and prepare regular sales reports for management review.
- Ensure service quality and operational readiness in line with four-star hotel standards.
Sales Manager
Crowne Plaza Hotel
01.2018 - 12.2020
- Develop and execute sales strategies to drive MICE revenue from corporate and government segments, including meetings, conferences, exhibitions, and official events.
- Manage and grow key corporate and government accounts through strategic relationship building and long-term partnership development.
- Identify new business opportunities within the corporate and government sectors to maximize event bookings and revenue contribution.
- Conduct sales calls, client presentations, site inspections, and contract negotiations to secure MICE business.
- Coordinate closely with Event Operations, Banquet, Catering, and Finance teams to ensure seamless event execution and client satisfaction.
- Prepare proposals, quotations, contracts, and tenders in accordance with corporate and government procurement requirements.
- Monitor market trends, competitor activities, and government policies to adjust sales strategies and pricing structures.
- Prepare sales forecasts, budgets, and regular performance reports related to MICE revenue.
- Represent the hotel at trade shows, government functions, and corporate networking events to strengthen brand positioning.
- Ensure compliance with brand standards, SOPs, and five-star service excellence in all MICE sales activities.
- Handling local & national event such as : accommodation of Mr. Jokowi (President of the Republic of Indonesia) and all his cabinet ministers (Mrs. Sri Mulyani, Mrs. Susi Pudjiastuti, Mr. Ignatius Jonan, etc.) during their visit in Semarang.
- Responsible for accommodation and private events for Mrs. Megawati (former President of the Republic of Indonesia) and Ms. Chairwoman of the DPR RI.
- Asean school games 2019. Socialization of economic intelligence data from the Director General of America Europe 2020, etc.
Education
Bachelor's Degree in Accounting -
STIE AKA SEMARANG
Semarang, Indonesia09.2016
Skills
- Computer Skills
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Problem Solving
- Decision Making
- Leadership Skills
- Communication Skills
- Adaptability
- Fast Learner
- Ability to Work Under Pressure
- Ability to Work in a Team
- Customer Service
- Ability to Multitask
- Customer Relations
Certification
Sertifikat Dasar P3K
Sertifikat Bahaya Ergonomi
Sertifikat iSec 2025
Languages
English
Timeline
Project Support at General Services
PT Kilang Pertamina Internasional
05.2025 - Current
Marketing Communication
PT Kilang Pertamina Internasional
02.2023 - 04.2025
Sales Manager
Mesastila Hotel and Resort
11.2022 - 01.2023
Finance Specialist
PT Artson Karya Decorindo
06.2021 - 10.2022
Sales Manager
MG Setos Hotel
12.2020 - 05.2021
Sales Manager
Crowne Plaza Hotel
01.2018 - 12.2020
Bachelor's Degree in Accounting -
STIE AKA SEMARANG
Hobbies
Traveling
Travelling
Exploring new destinations to broaden cultural understanding, adaptability, and global perspective.