Ir. Agus Teddy Sumantri
Depok
Summary
I am a professional in the IT and Telecommunications industry with over 20 years of experience, starting as an engineer in 2001 at Komselindo, 2004 at Mobile 8. In 2007, my career progressed from Sr. Engineer, Manager to General Manager at the telecommunications operator 3 Indonesia (H3I).
With the intense competition in the telecommunications sector, in 2022, 3 Indonesia and PT. INDOSAT merged to become PT. Indosat Ooredoo Huthison. I was involved in uniting these two entities to achieve efficiency in providing reliable and affordable telecommunications services to the Indonesian society.
Currently, I hold the position of Vice President (VP) of Operation Network at PT. Indosat Ooredoo Hutchison, one of the largest operators in Indonesia withone hundred thousand customers. My responsibility as VP of Operation Network is to ensure that the entire network operates smoothly and to implement improvements, directly reporting to the board of directors.
I have extensive experience and have been actively involved in the technological transformation from 2G (AMPS, GSM), 3G (CDMA, WCDMA), 4G, and 5G, where telecommunications are now an inseparable part of daily life.
In addition to my work experience, I have organizational experience as the Vice Command as Coordinator of TKN Prabowo Gibran in the West Java region in 2024 that is achieving success in President election
With over 20 years of technical and managerial experience in telecommunications and organizational experience, I am confident and ready to advance to a higher career level.
Overview
28
28
years of professional experience
Work History
Vice President of Operations
PT. Indosat Ooredoo Hutchison
03.2022 - Current
- Identified opportunities to improve business process flows and productivity.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
- Established performance goals for department and outlined processes for achievement.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
- Drove expansion into new markets by researching opportunities, evaluating risks, and executing successful entry strategies.
- Improved organizational efficiency, adopting cutting-edge technology solutions for process automation.
- Drove team engagement to achieve aggressive company targets.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Achieved significant growth in market share by leading strategic expansions into new geographical territories.
VP Technology Fiber Optic and Submarine
PT. Indosat Ooredoo Hutchison
02.2015 - 03.2022
- Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
- Revised corporate policies and procedures to ensure compliance with evolving industry regulations, mitigating potential risks.
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
- Negotiated favorable contracts with vendors, securing advantageous terms for the company while maintaining strong professional relationships.
Deputy General Manager Sumatra Region
PT. Indosat Ooredoo Hutchison
04.2010 - 02.2015
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Participated in planning process to achieve corporate objectives.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Facilitated cross-functional collaboration to drive successful project completion within deadlines.
- Ensured compliance with relevant regulations by developing robust policies and procedures.
- Improved internal communication channels, fostering a culture of transparency and accountability among team members.
- Collaborated with department heads to establish goals and work plans.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Established strong partnerships with stakeholders, fostering a collaborative work environment.
Technical Branch Manager West Java Region
PT. Indosat Ooredoo Hutchison
04.2004 - 04.2010
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Network Manager
PT. Bimantara Tbk
01.1997 - 04.2004
- Implemented virtualization technologies to reduce hardware costs while maintaining high-performance computing capabilities.
- Reviewed current networking trends regularly to implement cutting-edge innovations that enhanced the organization''s competitiveness.
- Led the migration from legacy systems to cloud-based infrastructure for improved scalability, flexibility, and cost efficiency.
- Managed re-platforming activities to convert desktop application to web-based application.
- Increased network reliability by conducting regular audits, identifying vulnerabilities, and recommending corrective actions.
- Optimized network infrastructure by designing and implementing scalable solutions to support business growth.
- Assisted in the planning of data center migrations to accommodate rapid business expansion without disrupting services.
Education
Bachelor in Telecomunication - Telecommunication Technology
Institut Sains Dan Teknologi Nasional
Jakarta, Indonesia 04.2001 -
Skills
Strategic planning and execution
Operations Management
Organizational Development
Business Development
Operations Oversight
Strategy Development
Safety Management
Cost analysis and savings
Workforce Planning
Capital Spending
Cross-functional team management
Business process reengineering
Growth management
Teamwork and Collaboration
Problem-Solving
Time Management
Problem-solving abilities
Multitasking
Customer Service Management
Multitasking Abilities
Excellent Communication
Decision-Making
Organization Experience
- Ketua DPP PBB Bidang Pemberdayaan Jaringan dan Masyarakat 2022 - 2024
- PENGURUS APJATEL (Asosiasi Penyelenggara Jaringan Telekomunikasi) 2024-2027
- Pengurus Askalsi (Asosiasi Kabel Laut Seluruh Indinesia) 2021 -2024
- Pengurus Senat Mahasiswa ISTN 1995 -1997
- Pengurus Komunitas Pajero Sport Family 2020 -2023
- Pengurus Komunitas Vespa PIC 2021 - 2024
Timeline
Vice President of Operations
PT. Indosat Ooredoo Hutchison
03.2022 - Current
VP Technology Fiber Optic and Submarine
PT. Indosat Ooredoo Hutchison
02.2015 - 03.2022
Deputy General Manager Sumatra Region
PT. Indosat Ooredoo Hutchison
04.2010 - 02.2015
Technical Branch Manager West Java Region
PT. Indosat Ooredoo Hutchison
04.2004 - 04.2010
Bachelor in Telecomunication - Telecommunication Technology
Institut Sains Dan Teknologi Nasional
04.2001 -
Network Manager
PT. Bimantara Tbk
01.1997 - 04.2004
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