

Experienced Service Leader with 12+ years of proven expertise in heavy equipment maintenance, recondition and service management. Adept at leading technical teams, optimizing maintenance programs and providing effective solutions.
Supervising engine inspections, overhaul and lube oil analysis.
Supporting vessel's crew in achieving optimal equipment performance.
- Managing technical maintenance, repairs and docking of offshore vessels.
- Ensuring compliance with international regulations and audits.
- Leading the vessel's crew in performing technical problem solving.
- Supervising engine inspections, overhaul and lube oil analysis.
- Supporting vessel's crew in achieving optimal equipment performance.
- Creating career path system for heavy equipment mechanic (Mechanic Career and Development System). - Developing competency standards, assessments, and training modules for heavy equipment mechanic.
- Facilitating competencies and training recognition process for heavy equipment mechanic.
- Leading service operations for diesel generator set maintenance contracts.
- Supporting business development through technical consultations.
- Developing maintenance program for customer.
- Developing standard procedures and forms for service operation.
- Acting as Branch office leader and supervising 4 field service technicians.
- Oversaw branch KPI achievement and client satisfaction.
- Supervising 6 Technicians in workshop operations.
- Leading recondition process of Heavy equipment component.
- Improving service quality and documentation.
- Assuring and facilitating technician development.
- Supervising up to 8 Technicians in rebuild workshop operations.
- Leading recondition process of Heavy equipment component.
- Improving service quality and documentation.
- Assuring and facilitating technician development.
- Acting as component rebuild foreman.
- Leading rebuild process of heavy equipment component.
Providing failure root cause analysis for engine and other heavy equipment's components (transmission, torque converter, final drive,hydraulic cylinders etc).
- Providing failure analysis for heavy equipment component.
- Coordinating with principal (caterpillar) representative to solve recurring product issue.
- Built strong client trust by delivering reliable and fast solutions.
Develop improvement project on quality of 793 Transmission.
- Handling production planning and inventory control of tissue product.
- Leading maintenance of tissue machinery.
- Designing electrical control systems for newly manufactured machines.
Service Management