Isabella Young
Nampa
Summary
Outgoing and result-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Ready-Made Plastic Trays
07.2024 - 01.2026
- Manage online orders, process and pelletize shipments, and coordinate sample deliveries
- Stage boxes, load trailers, and ensure timely and accurate outbound logistics
- Use QuickBooks, Microsoft Office, and Starship for order processing and tracking
- Communicate with customers to ensure satisfaction and resolve issues
- Work independently with minimal supervision and manage workflow efficiently
- Developed and maintained relationships with key clients, enhancing customer satisfaction and loyalty.
- Received and processed Po's
Customer Service Representative
Homestyle Direct
02.2024 - 07.2024
- Handled inbound/outbound customer calls and insurance paperwork
- Coordinated with case managers and partner offices for authorizations
- Deescalated high-pressure calls using empathy and clear communication
- Regularly used HIPAA-compliant systems to manage client data
- Processed orders accurately, ensuring timely delivery of products to customers.
Retail Sales Associate
Fashion 15
08.2023 - 02.2024
- Handled cash register operations, daily transactions, and accurate cash drawer balancing
- Unloaded inventory, maintained product displays, and assisted customers with styling needs
- Supported a fast-paced sales floor and provided excellent customer service
Education
High School Diploma -
Nampa Senior High School
Nampa, ID05.2023
Skills
- Customer Service & Conflict Resolution
- Independent Work & Task Ownership
- Order Processing, Shipping & Palletizing
- QuickBooks, Microsoft Office, Starship
- Insurance Verification, HIPAA Compliance
- Shift Support & Workplace Flexibility
- Clear Communication & Problem Solving
- Retail Sales & Cash Handling
Certification
Valid Driver’s License
Timeline
Sales Representative
Ready-Made Plastic Trays
07.2024 - 01.2026
Customer Service Representative
Homestyle Direct
02.2024 - 07.2024
Retail Sales Associate
Fashion 15
08.2023 - 02.2024
High School Diploma -
Nampa Senior High School
Bonus Traits
- Friendly, social, and approachable personality
- Quick to learn new systems and adapt to change
- Brings consistent effort and care to every shift
- Values teamwork, clarity, and making others feel supported