Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabelle Stahl

Bloomington

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Bartender

Blono Pizza Co
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

Pop-Up Chicken
10.2023 - 07.2024


  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Server

Buffalo Wild Wings
09.2020 - 01.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Denny’s
09.2019 - 03.2020
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Receptionist

Pearl Chrysler Jeep Dodge Ram
10.2018 - 05.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Associate of Arts -

Heartland Community College
Normal, IL
05-2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Service prioritization
  • Order Accuracy
  • Suggestive Selling

Certification

  • ServSafe Food Handler's Certification

Timeline

Bartender

Pop-Up Chicken
10.2023 - 07.2024

Server/Bartender

Blono Pizza Co
04.2023 - Current

Server

Buffalo Wild Wings
09.2020 - 01.2023

Server

Denny’s
09.2019 - 03.2020

Receptionist

Pearl Chrysler Jeep Dodge Ram
10.2018 - 05.2019

Associate of Arts -

Heartland Community College

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Isabelle Stahl