Isaiah Hapka
Caldwell
Summary
Motivated professional proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with several years of experience building client relations, supporting operations, managing logistics, and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Truck Driver
Western Trailers
Boise
08.2024 - 09.2025
- Moved trailers safely through service operations and supported parts flow to bays
- CDL yard Hosteling, bay staging, customer trailer pickup/drop off
- flatbed trailer stacking to company SOP's
- Forklift operations
Freight Driver
Xpo Logistics
Meridian
09.2023 - 07.2024
- 2.4 to 2.8 deliveries per hour compared to 1.9 deliveries per hour average at the facility.
- Loaded cargo onto truck according to company policies and procedures.
- Transported goods between various locations using safe driving techniques.
- Provided excellent customer service by addressing questions or concerns throughout delivery process.
- Adhered to federal Department of Transportation regulations when transporting hazardous materials.
- Operated forklifts or pallet jacks to load and unload goods from trucks when necessary.
Truck Driver
Matheson
Boise
03.2023 - 07.2023
- Drove team, hauling US Mail from Boise to long beach and back to Boise, I have experience with what to do at the postal and have all the training to handle and load the mail properly, I have an excellent relationship with the us postal facility here in Boise and get along with others very well.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
Truck Driver Class A Fuel Delivery
River View Trucking
Great Falls
05.2019 - 03.2023
- Consistently achieved the safe driver award annually.
- In adverse temperatures as low as -42 below, successfully delivered fuel products by skillfully operating double trailers and persevering on difficult ice roads, demonstrating commitment to meeting Town Pump's delivery requirements.
- With 75,000 miles average a year with 0 incidents
- Took car of equipment (tractor-trailers-gear)
- Loading and unloading 120,000 lbs of fuel to customers
- Knowledge on throwing chains and driving in all weather conditions.
- Deep understanding of fuel rack operations.
Detention Officer
Cascade Count Juvenile Detention Center
Great Falls
10.2015 - 03.2019
- Awarded Employee of the Month
- Maintained records of incident reports and daily logs to document inmate activity.
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Supervised inmates during recreational activities, providing guidance when needed.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
- Investigated disturbances within the facility and reported findings to supervisors.
- Implemented de-escalation techniques to resolve conflicts and maintain order within the facility.
- Compiled daily reports summarizing detainee conduct, facility issues, and any security breaches.
- Conducted regular security checks of cells and common areas to prevent escapes and contraband entry.
- Coordinated visitation schedules, facilitating detainee interaction with family and legal counsel.
- Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations.
- Assisted in the training and orientation of new detention officers, sharing knowledge and best practices.
Signs And Signal Technician
Public Works
Great Falls
10.2012 - 09.2015
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
- Developed and executed layout and installation of electrical wiring and fixtures based on job terms and city regulations
- Safe and efficient operation of Road Lazer Paint Sprayer
- Operated Wide Variety of equipment including power saws, sanders, grinders, cranes, drill press, forklift and basic hand tools.
- Installed traffic signs at various locations according to approved guidelines.
- Erected signs and cones to divert traffic in active work areas.
- Measured locations for installation of markers, utilizing tape, string or chalk.
Sales/ Automotive Technician
Sears
Great Falls
04.2010 - 09.2012
- Achieved sales goals by 112% and service performance goals by cultivating and securing new customer relationships
- Phone sells
- Top sales personnel in department, having more credit apps and protection plans
- Suggested accessories and complementary purchases
- Evaluated fluid levels, battery functioning and vehicle leaks
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Balanced wheels using electronic machines to ensure even tire wear.
- Tested batteries, brakes, shocks, struts, suspension systems, exhausts system components and other parts related to tire installation process.
- Maintained inventory levels of supplies needed for daily operations.
- Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
- Evaluated brake systems and installed or repaired pads and drums for optimal performance.
- google workspace
- Email communication
- managing customer inquiries
- Resolved holds/declines with alternative options and callbacks
- Proficiency in CRM systems
Technician
AVMAX Aviation
Great Falls
04.2008 - 03.2010
- Supported technicians in equipment maintenance and repair
- Organized work to meet demanding production goals
- Planned, scheduled and delegated daily work
- Worked with avionics to open/close and seal panels.
Motor Transport Operator
United States Marine Corps
01.2004 - 01.2008
- Maintained proficiency in tactical planning options and convoy defense techniques
- Inspected vehicles and completed daily maintenance actions
- Directed logistical training procedures in accordance with military regulations
- Operated and maintained field communications equipment
- Crossed train into COMM, Nuclear Biological Chemical Warefare Decon Team.
- water survival/aircraft ditching
- Combat life sver/First Aid
- SOP Development
- Leadership Development
- Instructor-led Training
- Logistics Management
- Close Quarters Combat (CQB)
Education
GED -
Montana Youth Challenge Program
Helena, MT01.2003
Helena College University Of Montana
Helena, MTMontana State University - Great Falls College Of Technology
Great Falls, MTSkills
- POS
- CRM
- COMPUTER PROGRAMMING
- Delivery Driver Experience
- Tractor-Trailer
- Route planning expertise
- Hazardous Materials Handling
- Loading and unloading
- Logbook Maintenance
- Document Management
- Load security
- Delivery Scheduling
- Route Management
- Cargo Handling
- Equipment Operation
- Courteous and polite demeanor
- Trained in safety regulations
- Mechanical Knowledge
- Customer-Oriented
- Air Brake Certification
- DOT Compliance
- Defensive driver training
- Vehicle Maintenance
- OTR Driving
- Doubles and Triples specialist
- Problem-solving capabilities
- Tanker and Hazmat Endorsements
- Clean MVR
- Inclement weather driving
- Strong Work Ethic
- Staff Supervision
- Applying Chains on Big Rigs
- Google Workspace
- Email Communication
- managing customer inquiries
- ABasic DTI concepts
- turning service findings into ethical upsells
- Phone sells
Certifications
CDL class A with all endorsements.
Timeline
Truck Driver
Western Trailers
08.2024 - 09.2025
Freight Driver
Xpo Logistics
09.2023 - 07.2024
Truck Driver
Matheson
03.2023 - 07.2023
Truck Driver Class A Fuel Delivery
River View Trucking
05.2019 - 03.2023
Detention Officer
Cascade Count Juvenile Detention Center
10.2015 - 03.2019
Signs And Signal Technician
Public Works
10.2012 - 09.2015
Sales/ Automotive Technician
Sears
04.2010 - 09.2012
Technician
AVMAX Aviation
04.2008 - 03.2010
Motor Transport Operator
United States Marine Corps
01.2004 - 01.2008
GED -
Montana Youth Challenge Program
Helena College University Of Montana
Montana State University - Great Falls College Of Technology