I Wayan Adhi Simakresna
Store Manager - Operational
Jakarta,JK
Summary
Dynamic retail professional with extensive experience at H&M Indonesia, excelling in customer service management and team development. Proven track record of enhancing store profitability through strategic inventory management and effective employee training. Recognized for implementing innovative merchandising techniques that significantly boosted sales and improved customer satisfaction.
Overview
21
21
years of professional experience
Work History
Store Manager
H&M Indonesia
01.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Deputy Store Manager
PT. Home Center Indonesia - Informa Furnishings
10.2009 - 01.2014
- Developed and implemented strategies to increase sales and profitability.
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
- Reviewed sales reports to identify trends, anticipate demand fluctuations, and make data-driven decisions on inventory management strategies.
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
- Boosted store sales by implementing promotional strategies and merchandising techniques tailored to customer preferences.
Senior Store Supervisor
PT. Shopping Bag Indonesia - Iwannagohome Store
05.2008 - 10.2009
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
- Maintained quality through training and coaching during daily activities.
- Promoted business strategy by implementing improvements based on guest feedback.
Floor Supervisor
PT. Tozy Sentosa - Centro Dept Store
05.2006 - 05.2008
- Held team meetings to gain feedback, provide updates and set policies.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Marketing Administrative Assistant
PT. Cipta Saksama Indonesia
11.2004 - 05.2006
- Assisted in the creation of visually engaging presentations for sales team members to use during client meetings.
- Developed comprehensive reports detailing campaign success metrics to inform future decision-making processes.
- Contributed ideas during brainstorming sessions that led to innovative marketing strategies that positively impacted overall business growth.
- Improved event planning processes, resulting in successful trade shows, conferences, and promotional events.
Education
BBA - Managerial Economics
04.2001 -
Skills
Customer service management
Employee training
Store merchandising
Team development
Store operations
Operations management
Retail inventory management
Timeline
Store Manager - H&M Indonesia
01.2014 - Current
Deputy Store Manager - PT. Home Center Indonesia - Informa Furnishings
10.2009 - 01.2014
Senior Store Supervisor - PT. Shopping Bag Indonesia - Iwannagohome Store
05.2008 - 10.2009
Floor Supervisor - PT. Tozy Sentosa - Centro Dept Store
05.2006 - 05.2008
Marketing Administrative Assistant - PT. Cipta Saksama Indonesia
11.2004 - 05.2006
Universitas Komputer Indonesia - BBA, Managerial Economics
04.2001 -