IWAN PRABANDARU
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced in Customer Operation, Video Editing and Design.
Overview
13
13
years of professional experience
Work History
Knowledge Management Specialist
PT Shopee International Indonesia
Yogyakarta
09.2019 - 04.2023
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Utilized data visualization tools to effectively communicate business insights.
- Tracked, reported and analyzed website analytics to drive strategy and improve user experience.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Manage Team
Trainer
PT VADS Indonesia
Yogyakarta
01.2019 - 08.2019
- Designed and implemented sales training program and documentation.
- Developed and led group training courses to align with corporate sales and service goals.
- Analyzed and evaluated training effectiveness and program outcomes.
Customer Data Analyst
PT VADS Indonesia
Yogyakarta
01.2018 - 12.2018
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
- Created dashboards to monitor and track key performance indicators.
Financial & Accountant
BPK PENABUR
Tasikmalaya
01.2013 - 06.2017
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Trainer
PT VADS Indonesia
Yogyakarta
11.2010 - 12.2012
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Internal Auditor
PT HM Sampoerna Tbk
Surabaya
05.2010 - 10.2011
- Explained risk and compliance concepts to managers and executives.
- Handled all major risks in collaboration with management.
- Prepared audit programs and documentation in alignment with Generally Accepted Auditing Standards (GAAS).
Education
Bachelor of Accounting - Accounting
Gadjah Mada University
Yogyakarta2009
School - Social
SMU 1 Kasihan Bantul
Bantul2002
Skills
- Set up new project
- Manage team
- Good communication skills
- Skilled in working with the MS Office, Video Editor Software, Design Software
Timeline
Knowledge Management Specialist
PT Shopee International Indonesia
09.2019 - 04.2023
Trainer
PT VADS Indonesia
01.2019 - 08.2019
Customer Data Analyst
PT VADS Indonesia
01.2018 - 12.2018
Financial & Accountant
BPK PENABUR
01.2013 - 06.2017
Trainer
PT VADS Indonesia
11.2010 - 12.2012
Internal Auditor
PT HM Sampoerna Tbk
05.2010 - 10.2011
Bachelor of Accounting - Accounting
Gadjah Mada University
School - Social
SMU 1 Kasihan Bantul
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