Hi, I’m
Ignasius Wahyu Widodo
Jakarta
Summary
IT leader with more than 15 years of professional experience in various IT roles including infrastructure, governance, and security positions. Strong knowledge of Project Management and Development. Experienced and highly familiar with a wide variety of technology systems including Network Infrastructure, Cloud & SaaS, Operating Systems, Enterprise Applications and tools.
Multilingual and fluent in English, offering solid comprehension of cultural diversity. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Proficient in disaster recovery planning, emergency response, project mapping and training.
Analytical IT Manager skilled driving efficiency and productivity through development, delivery and support of strategic plans. Dedicated to creating and delivering initiatives to guide organizational navigation of modern technology.
Overview
19
years of professional experience
1
Certification
Work History
Sysmex Jakarta
IT Infrastructure - Assistance Manager
05.2022 - Current
Job overview
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Food For The Hungry International Phoenix
Technical Project Solution Specialist
10.2019 - 12.2020
Job overview
- Oversaw IT operations in 75 offices in 20+ countries throughout US, Asia, Africa, Latin America & Caribbean regions.
- Provided technical leadership for international IT staff.
- Conducted IT Audit, gathered information from multiple sources including on site visit to Africa Latin America and Caribbean countries , presented results and create After Action Review.
- Developed common IT standards and policies for all international offices.
- Regular meetings between Global, Regional, and Field IT staff to coordinate goals and direction.
- Planned, coordinated and supported various IT projects including new systems evaluations, research, testing, execution, cloud integration, and network infrastructure upgrades.
- Assisted Country Directors define their IT budgets.
- Defined strategies and created planning to achieve ambitious operational objectives.
- Led IT implementation for joint operation FH-Medical Teams International refugee camp in Cox's Bazar Bangladesh
Food For The Hungry InternationalPhoenix
Asia Regional IT Manager
10.2018 - 09.2019
Job overview
- Kept team on track by assigning and supervising 6 Asia IT officers activities and giving constructive feedback.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Carried out day-day-day duties accurately and efficiently.
- Improved operations by working with team members and FH Asia staff to find workable solutions.
- Traveled to main office in Asia at least once per year to evaluate level of IT performance, identify needs, train and do special projects.
- Achieved cost-savings by developing functional solutions to software licenses problems.
- Demonstrated leadership by making improvements to work processes and helping to train FH Asia regional staff.
- Provided excellent service and attention to 400 Asia regional staff when face-to-face or through virtual meeting conversations.
- Created new programs that resulted in increasing productivity and FH Asia regional staff satisfaction.
- Worked closely with Project Management Officer to maintain optimum levels of communication to effectively and efficiently complete projects.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Offered friendly and efficient service to all FH Asia staff, handled challenging situations with ease.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Backup sysadmin team to create zero downtime service.
- Led IT implementation for joint operation FH-Medical Teams International refugee camp in Cox's Bazar Bangladesh
Food For The Hungry InternationalPhoenix
Asia Regional IT Administrator
01.2011 - 09.2018
Job overview
- Worked closely with 5 FH Asia country team members to deliver project requirements, develop solutions and meet deadlines.
- Leveraged WorldLink, FHConnect application to input and compile data gathered from various sources.
- Developed and led project to replace all Microsoft Windows desktops with FH-Ubuntu in several countries (Rwanda, Ethiopia, Uganda, Indonesia, Philippines, Cambodia, Bangladesh, Bolivia). As part of migration project, found suitable open-source software to replace proprietary software; created and taught training sessions for staff. This had effect of reducing crippling effects of viruses, increasing security, reducing rampant software piracy, increasing computer performance and extending life of aging computers.
- Traveled to each fields office in Asia at least once per year to evaluate level of IT performance, identify needs, train and do special projects.
- Collaborated with other 4 Regional IT Coordinator to discuss new development opportunities.
- Answered approximately 20 calls per day to assist with FH Asia regional staff questions and concerns.
- Contributed to development, planning and completion of project initiatives.
- Handled all delegated tasks, including staff capacity building and monitoring evaluation process.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Monitored Asia IT inventory to ensure stock levels and databases were updated.
- Completed minor preventative maintenance and technical repairs on equipment.
Unitarian Services Committee - SATUNAMAYogyakarta
IT Coordinator
01.2004 - 12.2010
Job overview
- Provided excellent service and attention to all staff when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Migrated all pirated software to open source and conduct user training.
- Successfully migration from Postfix email system to Google Workspace and conduct user training for 70 staff member.
- Recognized by management for providing exceptional customer service.
- Completed all maintenance and technical repairs on equipment.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed team communications and information for meetings.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Led server infrastructure development, quality assurance, staging and production systems
- Made recommendations regarding information technology infrastructure overhauls
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Performed network security design and integration duties
- Monitored networks and network devices to resolve technical problems quickly
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments
Education
Sanata Dharma Catholic UniversityYogyakarta, Indonesia
Bachelor of Science
05.1998
Skills
- Helpdesk technical assistance
- Infrastructure planning
- Technical innovation expertise
- Asset Management
- Procurement
- Risk mitigation planning
- Security improvements
- Analytical Thinking
- Project execution coordination
- Business development support
Certification
- Certified Information Systems Security Professional (CISSP)
Credential ID : CC-920c9c6d-1eac-48c6-97b0-68ce3968a1bb - Certified Cloud Security Professional (CCSP)
Credential ID : CC-2d7f2a35-82cc-485f-9e7f-62a37c81e316 - Microsoft Certified Solutions Associate (MCSA) Certification
Credential ID : CC-f55f04a3-77d2-423d-96ff-753193c9c0d1 - ITIL® Foundation 4
Credential ID : CC-e932c3a8-cde8-4f7a-ae16-c23ba47b48b6 - AWS Certified Cloud Practitioner
Credential ID : CC-6edb4560-d13c-436d-ae7f-934a439ff456 - Azure Policies
Credential ID : CC-f147571e-539c-4e5f-86b8-49ae8ed6a4ac - CISCO IT Security Makeover
Credential ID : CC-a2421d59-cc15-423f-884e-517d2cb854c3 - COBIT FOUNDATION
Credential ID : CC-44c674b1-8708-4f23-b1c2-45802700151bl - Certified in the Governance of Enterprise IT (CGEIT)
Credential ID : CC-0189ea4e-6712-4513-8075-c578d1db851a - Enterprise Project Management
Credential ID : CC-fa8d8171-fb0d-4504-bb81-be759a595004 - DevSecOps Fundamentals
Credential ID : CC-33f969cc-7da3-42c4-baeb-35eb87af9c59
References
- Brenda Long - Email: fblong.az@gmail.com
Director of Business Development at Christian Leadership Alliance - Luis Noda - Email : lnoda@habitat.org
Vice President of Asia-Pacific Area at Habitat for Humanity International - Noven Purnell-Webb - Email : noven@liberant.com.au
Chief Technology Officer at Sprint Digital - Kevin Choo - Email : kevinjchoo@gmail.com
Digital Transformation at Chick-fil-A
Timeline
IT Infrastructure - Assistance Manager
Sysmex
05.2022 - Current
Technical Project Solution Specialist
Food For The Hungry International
10.2019 - 12.2020
Asia Regional IT Manager
Food For The Hungry International
10.2018 - 09.2019
Asia Regional IT Administrator
Food For The Hungry International
01.2011 - 09.2018
IT Coordinator
Unitarian Services Committee - SATUNAMA
01.2004 - 12.2010
Sanata Dharma Catholic University
Bachelor of Science
- Certified Information Systems Security Professional (CISSP)
Credential ID : CC-920c9c6d-1eac-48c6-97b0-68ce3968a1bb - Certified Cloud Security Professional (CCSP)
Credential ID : CC-2d7f2a35-82cc-485f-9e7f-62a37c81e316 - Microsoft Certified Solutions Associate (MCSA) Certification
Credential ID : CC-f55f04a3-77d2-423d-96ff-753193c9c0d1 - ITIL® Foundation 4
Credential ID : CC-e932c3a8-cde8-4f7a-ae16-c23ba47b48b6 - AWS Certified Cloud Practitioner
Credential ID : CC-6edb4560-d13c-436d-ae7f-934a439ff456 - Azure Policies
Credential ID : CC-f147571e-539c-4e5f-86b8-49ae8ed6a4ac - CISCO IT Security Makeover
Credential ID : CC-a2421d59-cc15-423f-884e-517d2cb854c3 - COBIT FOUNDATION
Credential ID : CC-44c674b1-8708-4f23-b1c2-45802700151bl - Certified in the Governance of Enterprise IT (CGEIT)
Credential ID : CC-0189ea4e-6712-4513-8075-c578d1db851a - Enterprise Project Management
Credential ID : CC-fa8d8171-fb0d-4504-bb81-be759a595004 - DevSecOps Fundamentals
Credential ID : CC-33f969cc-7da3-42c4-baeb-35eb87af9c59
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