Summary
Overview
Work History
Education
Skills
References
Community Service
Timeline
Generic

Jack Tarry

Cambridge

Summary

I am a dedicated and customer-focused professional currently working with Air New Zealand at Auckland Airport. With a deep passion for tourism, I am committed to creating positive, memorable experiences for all customers. I thrive in fast-paced environments, where my strong communication skills and attention to detail allow me to meet customer needs and contribute to a smooth, enjoyable journey. I am eager to continue growing within the tourism industry, where I can leverage my passion for service excellence and my expertise in customer care to make a lasting impact.

Overview

4
4
years of professional experience

Work History

Customer Service Agent

Air New Zealand
04.2025 - Current
  • Utilized strong problem-solving skills to quickly identify and address customer issues.
  • Safely escort and supervise unaccompanied minors throughout their journey, ensuring their comfort and security from check-in to arrival
  • Welcome and assist passengers at the airport, providing a friendly and professional service
  • Assist with check-in and performing necessary visa and immigration checks for destinations.
  • Assist with boarding and ensuring a safe on time departure


Holiday Host

Air New Zealand
12.2024 - 04.2025
  • Safely escort and supervise unaccompanied minors throughout their journey, ensuring their comfort and security from check-in to arrival
  • Provide tailored support to passengers with special needs, assisting with mobility, boarding, and other requirements to ensure a smooth travel experience
  • Welcome and assist passengers at the airport, providing a friendly and professional service

Receptionist/Porter

Novotel Tainui
05.2024 - 11.2024
  • Greet guests and assist them with any question or directions they may need
  • Assist with the check-in process when required
  • Help with transporting items and luggage from one location to another
  • Assist with parking Guests cars

Store Assistant

Fresh Choice
03.2022 - 05.2024
  • Receiving inward stock and restocking shelves, checkout operation, and helping with keeping store clean and tidy

Snack Bar Customer Service / Barista

Whiritoa Clubhouse Snack bar
12.2023 - 02.2024
  • Serving and preparation of food
  • Making Coffees, serving customers, handling cash, Keeping the kitchen clean and tidy

Junior Surf Coach

Whiritoa Lifeguard Service
12.2023 - 01.2024
  • Instructing the Junior surf participants and teaching them beach safety and ensuring they remain safe around the water

Education

New Zealand Certificate in Tourism level 4 - Tourism and Travel

New Zealand School of Tourism
Hamilton, NZ
05.2024

New Zealand Certificate in Tourism level 3 - Strands in Tourism Travel & Aviation industry

New Zealand School of Tourism
Hamilton, NZ
12.2023

New Zealand School of Tourism Certificate - The Tourism, Travel & Aviation Industry

New Zealand School of Tourism
12.2023

NCEA level 1 - undefined

St John's College
04.2023

Skills

  • Team player
  • Excellent time management skills
  • Compassionate
  • Willingness to give anything a go
  • Friendly
  • Reliable
  • Down to earth
  • Respectful
  • Good work ethic
  • Empathetic
  • Positive mental attitude
  • Open minded
  • Approachable
  • Loyal
  • Good sense of humor
  • Relates well to all people of all ages and cultures

References

Kuldeep, Kaur, Owner/Operator, svcambridge1@gmail.com, 021 036 0840, Fresh choice, Cambridge

Community Service

Whiritoa Beach, Volunteer Surf Lifeguard, New Zealand, 2021-01-01, Current, Assisting the crew over the summer months with surf lifesaving patrol at Whiritoa Beach in the Coromandel.

Timeline

Customer Service Agent

Air New Zealand
04.2025 - Current

Holiday Host

Air New Zealand
12.2024 - 04.2025

Receptionist/Porter

Novotel Tainui
05.2024 - 11.2024

Snack Bar Customer Service / Barista

Whiritoa Clubhouse Snack bar
12.2023 - 02.2024

Junior Surf Coach

Whiritoa Lifeguard Service
12.2023 - 01.2024

Store Assistant

Fresh Choice
03.2022 - 05.2024

New Zealand Certificate in Tourism level 3 - Strands in Tourism Travel & Aviation industry

New Zealand School of Tourism

New Zealand School of Tourism Certificate - The Tourism, Travel & Aviation Industry

New Zealand School of Tourism

NCEA level 1 - undefined

St John's College

New Zealand Certificate in Tourism level 4 - Tourism and Travel

New Zealand School of Tourism

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Jack Tarry