Jackson Halim
Sales Director
Summary
Results-oriented sales management professional with a strong work ethic and drive to succeed. Equipped with skills and knowledge to revitalize sales operations and optimize procedures for maximum profitability and client acquisition. Proven track record of improving sales procedures to streamline and strengthen processes. Multifaceted leader with an analytical and diligent approach to building and leading strong teams.
Overview
20
20
years of professional experience
3
3
Languages
Work History
Sales Director
JFX Technologies Indonesia
03.2013 - Current
- Transferred knowledge and provided support to the junior sales team, fostering a collaborative and high-performing environment.
- Encouraged and motivated the sales team to achieve targets.
- Problem solving for any challenges that arose.
- Managed company sales targets, ensuring that goals were met each year.
- Analyzed potential problems and addressed them proactively to prevent issues that could lead to cancellation of purchase orders.
- Ensured all invoices were processed accurately and followed through to completion.
- Ensured to carry task or project within the agreed timeline.
- Hired, trained and built high-performing team of sales representatives.
- Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
- Increased average deal size by upselling additional products and services to existing clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Account Executive
3D Networks Indonesia
02.2009 - 03.2011
- Cold Calling and Canvassing.
- Approached new potential customers, proactively asked for a meeting.
- Secured a deal worth of USD 600,000 in a hotel project.
- Learnt and demonstrated negotiating skills, communication skills.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Met existing customers to review current services and expand sales opportunities.
Duty Manager
Copthorne Kings Hotel
06.2005 - 06.2008
- Handled and resolved guest complaints, ensuring a high level of customer satisfaction
- Encouraged and motivated fellow staff members, fostering a positive work environment
- Collaborated with the reservation team to ensure full house occupancy, optimizing hotel revenue
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Served as the primary point of contact for VIP guests, ensuring personalized service and exceptional experiences throughout their stay.
Education
Degree in Hospitality Industry -
Queens Margaret University in collaboration with EASB Institute of Management
Skills
Sales strategies
Networking and relationship building
Operations
Business development and planning
Performance monitoring
Vendor management
Sales planning
Goals and performance
Staff management
Presentations and public speaking
Market trend analysis
Competitor analysis
Timeline
Sales Director
JFX Technologies Indonesia
03.2013 - Current
Account Executive
3D Networks Indonesia
02.2009 - 03.2011
Duty Manager
Copthorne Kings Hotel
06.2005 - 06.2008
Degree in Hospitality Industry -
Queens Margaret University in collaboration with EASB Institute of Management