Jacob Gross
Nampa
Summary
Experienced Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
17
17
years of professional experience
Work History
Sales Representative
Bonnie Plant Farm
Marsing, ID
03.2020 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Sales Representative
Bonnie Plant Farm
Zillah, WA
02.2019 - 02.2020
- Developed and implemented sales strategies to increase profits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Account Manager
Citibank
Boise, ID
07.2009 - 01.2019
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Streamlined internal processes for better efficiency in account management tasks.
Collections Agent
Citibank
Boise, ID
06.2007 - 07.2009
- Maintained strict compliance with all federal, state, and company regulations during each step of the collections process.
- Developed expertise in multiple collections software systems for seamless transition between different clients'' needs.
- Assisted in training new hires on department procedures, system navigation, and best practices for successful collections.
- Recognized as a top performer within the team for consistently surpassing goals and maintaining high levels of client satisfaction.
Education
High School Diploma -
Timberline High School
Boise, ID06.2007
Skills
- Process Improvement
- Sales Development
- Staff Training
- Client Service
- Network Development
Timeline
Sales Representative
Bonnie Plant Farm
03.2020 - Current
Sales Representative
Bonnie Plant Farm
02.2019 - 02.2020
Account Manager
Citibank
07.2009 - 01.2019
Collections Agent
Citibank
06.2007 - 07.2009
High School Diploma -
Timberline High School