Jacob Gross
Nampa
Summary
Experienced Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
17
17
years of professional experience
Work History
Sales Representative
Bonnie Plant Farm
03.2020 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Sales Representative
Bonnie Plant Farm
02.2019 - 02.2020
- Developed and implemented sales strategies to increase profits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Account Manager
Citibank
07.2009 - 01.2019
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Streamlined internal processes for better efficiency in account management tasks.
Collections Agent
Citibank
06.2007 - 07.2009
- Maintained strict compliance with all federal, state, and company regulations during each step of the collections process.
- Developed expertise in multiple collections software systems for seamless transition between different clients'' needs.
- Assisted in training new hires on department procedures, system navigation, and best practices for successful collections.
- Recognized as a top performer within the team for consistently surpassing goals and maintaining high levels of client satisfaction.
Education
High School Diploma -
Timberline High School
Boise, ID06.2007
Skills
- Process Improvement
- Sales Development
- Staff Training
- Client Service
- Network Development
Timeline
Sales Representative
Bonnie Plant Farm
03.2020 - Current
Sales Representative
Bonnie Plant Farm
02.2019 - 02.2020
Account Manager
Citibank
07.2009 - 01.2019
Collections Agent
Citibank
06.2007 - 07.2009
High School Diploma -
Timberline High School
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