Jacob Hosac
Boise,ID
Summary
Results-driven professional with a strong commitment to customer satisfaction and operational efficiency. Successfully generated repeat business through effective team leadership and strategic delivery planning. Proven ability to navigate high-pressure environments while maintaining exceptional service standards.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Cupbop Korean Barbeque
10.2022 - 01.2025
- Provided hands-on assistance to customers, assessing needs and staying informed on consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records to enhance accuracy and minimize discrepancies.
- Conducted regular inventory counts to verify stock levels and forecast future needs.
- Defined clear targets and objectives and communicated to other team members.
Delivery Driver
Doordash
05.2020 - Current
- Executed on-time deliveries by selecting optimal routes for efficiency and customer satisfaction.
- Delivered packages directly to customer doorsteps and business offices, ensuring a positive delivery experience.
- Utilized maps, GPS technology, and instructions to ensure accurate and timely deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Sales Associate
Walmart
09.2018 - 05.2021
- Engaged customers to foster rapport and enhance loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor through effective pricing and tagging.
- Maintained calm demeanor while resolving issues in busy, high-stress situations.
Education
Associate of Arts - Political Science
College of Western Idaho
Boise, IDSkills
- Outgoing personality
- Customer service
- Inventory management
- Team leadership
- Problem solving
- Training and development
- Coaching and mentoring
- Strategic planning
- Goal setting
- Cost control
Timeline
Assistant Manager
Cupbop Korean Barbeque
10.2022 - 01.2025
Delivery Driver
Doordash
05.2020 - Current
Sales Associate
Walmart
09.2018 - 05.2021
Associate of Arts - Political Science
College of Western Idaho