Jacob Sciortino
Boise,ID
Summary
Motivated and detail-oriented Business Administration student with a minor in Legal Studies, offering strong communication, leadership, and problem-solving skills. Proven ability to manage operations, lead teams, and deliver high-quality customer experiences in fast-paced environments. Seeking to leverage business and legal knowledge in a professional setting or internship focused on growth, leadership, and organizational success.
Overview
4
4
years of professional experience
Work History
Mini Bar Attendant
Hyatt
Encinitas, CA
05.2026 - 07.2026
- Maintained inventory accuracy by regularly checking stock levels and replenishing supplies as needed.
- Delivered exceptional guest service by responding promptly to requests and ensuring satisfaction with mini bar offerings.
- Developed innovative presentation strategies for mini bar displays, enhancing overall guest experience.
- Achieved high levels of efficiency in handling guest requests, consistently meeting or exceeding hotel''s established response time targets.
- Facilitated smooth room turnover by swiftly restocking mini bars during housekeeping services.
- Improved guest satisfaction scores with timely responses to special requests for additional mini bar items or replacements.
Manager
Carlsbad Water Sports, LLC
Carlsbad, CA
06.2022 - 07.2026
- Oversaw daily business operations, ensuring efficiency, safety, and customer satisfaction
- Scheduled and supervised staff while coordinating shift coverage and responsibilities
- Led employee training and onboarding, improving team performance and service quality
- Managed inventory, equipment maintenance, and operational logistics
- Delivered high-level customer service, resolving issues and enhancing client experience
- Assisted in business development initiatives and operational improvements
Barback
Hennessey’s Tavern
Carlsbad, CA
06.2025 - 08.2025
- Supported front-of-house operations in a high-volume restaurant environment
- Assisted servers with food delivery, table maintenance, and guest service
- Maintained cleanliness and organization to ensure an efficient dining experience
- Collaborated with team members to provide timely and professional service
- Stocked and organized bar supplies, contributing to streamlined operations and quick access for staff.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Education
BBA - Business Administration
Boise State University
Boise, ID06.2029
High School Diploma -
Carlsbad Highschool
Carlsbad, CA06.2025
Skills
- Leadership & Team Management
- Customer Service & Client Relations
- Conflict Resolution
- Communication & Interpersonal Skills
- Operations Management
- Time Management & Organization
- Problem Solving & Critical Thinking
Languages
English
Native or Bilingual
Timeline
Mini Bar Attendant
Hyatt
05.2026 - 07.2026
Barback
Hennessey’s Tavern
06.2025 - 08.2025
Manager
Carlsbad Water Sports, LLC
06.2022 - 07.2026
BBA - Business Administration
Boise State University
High School Diploma -
Carlsbad Highschool