Jacynda Mihan
Donnelley
Summary
I am looking for a career change where I can use my extensive customer service and interpersonal skills. My happy and easy-going demeanor allows me to adapt in many situations. I am eager and willing to learn new processes and technologies. Proficient in computer programs including Microsoft Office applications and POS systems. My schedule is flexible. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
Overview
12
12
years of professional experience
Work History
Bartender
The Roost Bar And Grill
Donnelley
07.2024 - Current
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Client care coordinator
Disaster Response
01.2024 - 05.2024
- Provided support to clients by responding to inquiries, addressing complaints and resolving issues.
- Organized meetings between clients and internal teams to discuss requirements or resolve issues.
- Maintained accurate client records and updated contact information in the company database.
- Conducted regular follow-ups with customers to ensure their satisfaction with services.
- Collected deposits or payments and arranged for billing.
Server/Bartender
The Bistro
01.2024 - 04.2024
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Receptionist
Insulco Insulation
01.2022 - 01.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted visitors and provided them with assistance.
Cosmetologist
Self Employed
01.2013 - 01.2023
- Created customized hair styles according to client's preferences and facial features.
- Managed appointments through scheduling software program.
- Developed a loyal client base through excellent customer service.
- Attended continuing education classes to stay up-to-date with trends in the industry.
Waitress
Rendezvous Russian Cuisine
01.2013 - 01.2015
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Bussed tables as needed during peak hours.
- Processed payments accurately using cash registers or POS systems.
Education
Cosmetology license -
Razzle Dazzle Cosmetology School
01.2013
Dental assisting -
Carrington college
01.2011
High School Diploma -
Melba High school
01.2010
Skills
- Cash management
- Cocktail preparation
- POS operation
- Customer service
- Strong multitasking
References
- Brittany Poole -Tamarack- 407.435-1225
- James Loveland -Disaster Response-208.971.0099
- Jody Eastridge -Insulco- 208.899.0125
Timeline
Bartender
The Roost Bar And Grill
07.2024 - Current
Client care coordinator
Disaster Response
01.2024 - 05.2024
Server/Bartender
The Bistro
01.2024 - 04.2024
Receptionist
Insulco Insulation
01.2022 - 01.2023
Cosmetologist
Self Employed
01.2013 - 01.2023
Waitress
Rendezvous Russian Cuisine
01.2013 - 01.2015
Cosmetology license -
Razzle Dazzle Cosmetology School
Dental assisting -
Carrington college
High School Diploma -
Melba High school