Jade Stone Golay
Buhl,ID
Summary
Experienced and dedicated Medical Assistant. Proficient in administrative tasks, patient care, and medical procedures. Known for exceptional organizational skills, attention to detail and a quick learner. Skilled in patient management, scheduling, and supporting healthcare professionals in a fast-paced environment. Adept at multitasking and maintaining a positive attitude under pressure. Committed to ensuring the highest standards of patient care and fostering a collaborative team environment.
Overview
9
9
years of professional experience
Work History
Head Optometric Technician/Medical Assistant
Twin Falls Eye Center
05.2021 - Current
- Setting up patients and performing numerous tests as well as setting appointments and numerous other duties
- Liaised with internal departments to optimize productivity and efficiency.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Sales Associate
Hudson’s Shoes
01.2016 - 01.2021
- Working as a sales associate and performing multiple other tasks required to help keep business running
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
Education
Certified Paraoptometric Certification - Certified Paraoptometric Assistant
American Optometric Association
01.2022
Associate of Arts - English
College of Southern Idaho
Twin Falls, ID05.2019
Skills
- Detail Oriented
- Exceptional Communication Skills
- Excellent technical skills
- Outstanding Customer Service Skills
- Adaptable
- Strong Problem-Solving Skills
- Organized
- Accuracy and precision
Activities
NULC, 2016, 2019
Timeline
Head Optometric Technician/Medical Assistant
Twin Falls Eye Center
05.2021 - Current
Sales Associate
Hudson’s Shoes
01.2016 - 01.2021
Certified Paraoptometric Certification - Certified Paraoptometric Assistant
American Optometric Association
Associate of Arts - English
College of Southern Idaho
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