Jaden Alicea
Coeur D'Alene
Summary
Developed strong attention to detail and customer service skills in fast-paced automotive environment. Demonstrated ability to work efficiently both independently and as part of team, ensuring high-quality outcomes. Seeking to transition into new field, leveraging these transferrable skills to make meaningful impact.
Overview
9
9
years of professional experience
Work History
Auto Detailer
Second Skin LLC
02.2023 - 12.2024
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.
- Provided exceptional customer service and addressed customer inquiries.
Greenskeeper/Golf Course Mechanic
Gozzer Ranch Golf & Lake Club
04.2016 - 12.2022
- Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
- Enhanced course conditions by implementing effective maintenance practices and timely turf management.
- Maintained healthy turf conditions through careful application of fertilizers, pesticides, and fungicides according to industry standards.
- Facilitated timely repairs on damaged playing surfaces due to adverse weather events or vandalism incidents quickly restoring the area back into playable condition.
- Improved course aesthetics by trimming trees, pruning shrubs, and managing landscape plantings as needed.
- Supervised crew members effectively while delegating tasks based on individual skills sets and experience levels.
- Increased course sustainability, implementing eco-friendly pest and weed control measures.
- Enhanced course appearance and functionality by designing and executing landscaping projects.
- Improved turf health by implementing sustainable fertilization and aeration practices.
Education
High School Diploma -
Coeur D Alene High School
Coeur D'AleneSkills
- Relationship building
- Vehicle inspection
- Showroom maintenance
- Customer service
- Team collaboration
- Work planning
- Strategic planning
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Strong work ethic
- Honest and dependable
- Adaptable and flexible
- Goal driven
- Creative thinking
Timeline
Auto Detailer
Second Skin LLC
02.2023 - 12.2024
Greenskeeper/Golf Course Mechanic
Gozzer Ranch Golf & Lake Club
04.2016 - 12.2022
High School Diploma -
Coeur D Alene High School
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