Jaidah Walker
Wendell
Summary
Professional data specialist focused on data management and integrity. Known for contributing to accurate data collection and maintaining organized databases. Reliable team player with results-driven mindset, adept at meeting changing demands. Proficient in data entry, verification, and reporting.
Overview
5
5
years of professional experience
Work History
CQI Data Assistant/Administrative Assistant
Child Welfare Services ( Contract)
09.2024 - Current
- Manually Type Data into different applications, including state system
- Reindex documents in the Unindexed documents dashboard
- Data reconciliation, ensure 5027 and 5104 forms are being entered into onbase
- Researching information, documents and other materials for the team
- Testing data migration
- Preparing, reviewing and editing communications; creating and publishing reports; reviewing and analyzing information
Elections Assistant
Board Of Elections ( Contract )
06.2024 - 07.2024
- Provided excellent customer service, addressing voter concerns and answering questions professionally and accurately.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Scan documents
- Worked effectively in fast-paced environments.
Customer Service Representative
Vishay Precision Group
09.2023 - 06.2024
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
- Send Invoices
- Maintained up-to-date knowledge of product and service changes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Administrative Assistant
Siemens
07.2021 - 09.2023
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Performed research to collect and record industry data.
- Paid attention to detail while completing assignments.
Customer Service
Walmart
09.2019 - 07.2021
- Cross-trained and backed up other customer service managers.
- Met customer call guidelines for service levels, handle time and productivity.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business.
- Organized and detail-oriented with a strong work ethic.
Education
Certification of Sterile Processing Technician - Sterile Processing Techician
Wake Technical Community College
Raleigh, NC10-2024
High School Diploma -
James B. Hunt High School
Wilson, NC06-2021
Skills
- Data Cleaning
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Critical Thinking
- Organizational Skills
Timeline
CQI Data Assistant/Administrative Assistant
Child Welfare Services ( Contract)
09.2024 - Current
Elections Assistant
Board Of Elections ( Contract )
06.2024 - 07.2024
Customer Service Representative
Vishay Precision Group
09.2023 - 06.2024
Administrative Assistant
Siemens
07.2021 - 09.2023
Customer Service
Walmart
09.2019 - 07.2021
Certification of Sterile Processing Technician - Sterile Processing Techician
Wake Technical Community College
High School Diploma -
James B. Hunt High School
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