James Derks
Emmett
Summary
Dynamic entrepreneur and project manager with a proven track record at Awesomz Installz, enhancing operational efficiency and customer satisfaction. Excelled in relationship building and small business operations, achieving significant financial growth. Skilled in employee development and project estimating, adept at fostering positive workplace culture and driving strategic planning.
Overview
18
18
years of professional experience
Work History
Owner
Awesomz Installz
09.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Lead Installer
Patio Covers Unlimited
07.2019 - 09.2023
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Lead Installer
Rain Control Continuous Gutters
08.2007 - 06.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Education
GED -
Bremerton High-School
Bremerton, WA06.1998
Automotive Diagnostic And Repair - Automotive Engineering
Kitsap Peninsula Vocational Skills Center
Bremerton, WA06.1997
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project estimating
- Employee development
- Project management
Timeline
Owner
Awesomz Installz
09.2023 - Current
Lead Installer
Patio Covers Unlimited
07.2019 - 09.2023
Lead Installer
Rain Control Continuous Gutters
08.2007 - 06.2017
GED -
Bremerton High-School
Automotive Diagnostic And Repair - Automotive Engineering
Kitsap Peninsula Vocational Skills Center
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